Fixing your computer problems, not your wallet!
We are a small, family-run business based in Welwyn Garden City, Hertfordshire, with a passion for providing top-notch computer repair services to individuals and families in the local area. Our goal is to offer the highest level of customer service at competitive prices, with a focus on building strong relationships with our clients.
Our History
Broken PC Herts was founded in 2007 by Gary Ward, a local resident with a passion for computers and a desire to help others. With a background in the computer department of the John Lewis Partnership, Gary saw an opportunity to create a business that would provide high-quality computer repair services to the local community. Since then, we have built a reputation for excellence, reliability, and customer satisfaction.
Our Services
We offer a comprehensive range of computer repair services, including:
- Computer Repairs: We can fix any problem with your computer, from virus removal to hardware upgrades.
- Remote Support: Get instant help with your computer problems from the comfort of your own home.
- Laptop Screen Replacement: We can replace your laptop screen quickly and efficiently.
- Home Wifi Installation: Get connected with our expert wifi installation service.
- Slow Computer: We can diagnose and fix slow computer problems to get you back up to speed.
- Computer Repairs St Albans: We cover the St Albans area and can provide expert computer repair services to residents and businesses.
- Virus Removal: Don't let viruses ruin your computer experience - we can remove them quickly and efficiently.
- Parental Control: Keep your children safe online with our parental control services.
- Laptop Problems: We can fix any laptop problem, from overheating to battery life issues.
- Network/Broadband Installation: Get connected with our expert network installation service.
- Hardware Upgrade: Upgrade your computer's hardware to improve performance and speed.
- Software Problems: We can fix any software problem, from installation to configuration issues.
- Hosted Telephony: Take your business communications to the next level with our hosted telephony service.
Why Choose Us?
At Broken PC Herts, we pride ourselves on our commitment to customer service, competitive pricing, and quick response times. We understand that computer problems can be frustrating and stressful, which is why we offer a no-nonsense, upfront, fixed-fee pricing structure. If we can't fix your problem, there is no fee. We are available 24/7, and our team of experts is always happy to help.
Testimonials
Don't just take our word for it - read what our satisfied customers have to say:
"A big thank you to Gary for his speedy response to our PC not working and being able to come out at such short notice at the weekend. He quickly identified we had an issue with our Graphics Card and was able to fit a new one the very next day. We have already recommended him to all our friends." - Angela & Ali, Welwyn Garden City
"Completely cleaned an old PC and installed new software, working well, and service was prompt and efficient and reasonably priced." - Chris Wood, Welwyn Garden City

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