Business Details
Your Trusted IT Partner in Birmingham
Alex PC Repair is a locally owned and operated computer repair company serving residential and business clients across the Midlands. Our certified technicians specialise in resolving a wide range of technical issues, from virus removal and data recovery to hardware repairs and system optimisations. With over 25 years of combined experience, we prioritise customer satisfaction through transparent communication and reliable solutions. Our services extend to desktops, laptops, and iMacs, with options for both on-site and remote support. We operate seven days a week, offering same-day service and guaranteed workmanship.By using high-quality replacement parts and providing a 12-month warranty on screen repairs, we ensure long-term functionality for our clients' devices. Our commitment to ethical practices is demonstrated through free antivirus software, no-fix-no-fee policies, and a one-hour average response time. As a community-focused business, we maintain strong relationships with customers by addressing both immediate technical problems and preventive maintenance needs.
Services
Virus Removal
Data Recovery
Laptop Screen Repair
Hardware Diagnostics
System Tune Up
Power Supply Replacement
Remote Support
Antivirus Protection
DC Power Jack Repair
Computer Hacking Prevention
Highlights and features
- We offer free call-out for all repair services
- Our certified engineers guarantee all repair work
- We provide same-day computer repair solutions
- No fix means no charge for our repair attempts
- We maintain a one-hour average response time
Services
Virus Removal
Our certified technicians eliminate viruses, spyware, and other malicious software from computers. We employ industry-standard tools to clean infected systems while preserving user data. The service includes installing free antivirus protection to prevent future infections and covers removal of Trojans, ransomware, and adware.
Data Recovery
We recover lost data from failed hard drives, SSDs, and storage devices. Our engineers handle both logical failures and physical damage cases. The process includes diagnostic assessment, data extraction in controlled environments, and verification of recovered files before returning them to clients in preferred formats.
Laptop Screen Repair
We replace cracked, broken, or malfunctioning laptop screens with high-quality components. Our service covers all laptop brands and screen sizes, with same-day repairs available. Repairs include backlight issues, display lines, and power jack integration, backed by a 12-month warranty on parts and labour.
Power Supply Replacement
We replace faulty power supply units in desktop computers, ensuring stable power delivery to all components. The service includes testing connected hardware for damage, installing compatible PSUs, and verifying system stability. We use energy-efficient units with appropriate wattage for upgraded systems.
System Tune Up
Our comprehensive system optimisation service improves computer speed and reliability. It includes cleaning internal components, removing unnecessary software, optimising startup processes, and updating operating systems. The service addresses slow boot times, application lag, and general performance degradation while maintaining data integrity.
Questions
What computer brands do you repair?
We repair all major computer brands including desktops, laptops, and iMacs. Our services cover hardware and software issues across Windows, macOS, and Linux systems.
Do you offer remote support options?
Yes, we provide remote assistance through secure desktop sharing for software issues, virus removal, and system optimisations. This service is available seven days a week.
What guarantees do you provide?
All repair work comes with a full guarantee. If we cannot fix your computer issue, you pay nothing. We also offer 12-month warranties on replacement parts.
How quickly can you respond to repair requests?
Our average response time is one hour. We prioritise urgent cases and offer same-day service for most computer repair requirements across the Midlands region.
What payment methods do you accept?
We accept cash, major credit/debit cards, and bank transfers. Payment terms for business clients are available upon request and agreement prior to service commencement.
