Expert IT Solutions for a Smarter Tomorrow
At Crest IT Services, we pride ourselves on being a team of good people with open advice and knowledgeable staff. With over 13 years of experience and over 1,500 satisfied customers, we have established ourselves as a trusted IT consulting agency. We take pride in providing the best possible service and advice to our clients, whether they are personal users, small businesses or larger organisations.
Our History
We started our journey in Putney, then moved to East Sheen for 5 years before finally settling in Whitton, near Twickenham, in April 2016. Throughout our journey, we have remained committed to providing top-notch services to our clients.
Our Services
We offer a wide range of services to cater to the diverse needs of our clients. For personal users, we provide repairs and upgrades for both Windows and macOS computers, including hardware faults, impact and liquid damage, and laptop screen replacements. We also offer general IT advice and support, including home visits, data transfer, and setup of new computers and associated devices.
For businesses, we provide solutions for small businesses, as well as full consultancy services for larger organisations. Our team of experts is dedicated to providing impartial product guidance, installation and configuration of new computers, and associated devices including printers. We also offer backing up of data, recovery of email accounts, Apple IDs, and password resetting.
Our Products
We have a collection of "Pre-Loved" computers and laptops, all in near-perfect condition. Our products include MacBook Air, MacBook Pro, and Mac mini, all updated with the latest software and operating systems. We also offer Microsoft Office for Mac and other essential software to ensure our clients have everything they need to get started.
Our Commitment
At Crest IT Services, we are committed to providing the best possible service and advice to our clients. We pride ourselves on being calm, kind, and helpful, always going the extra mile to ensure our clients are completely satisfied with our services. Whether you are a personal user, small business, or larger organisation, we have the expertise and experience to provide the solutions you need to succeed.
Exceptional Customer Service
The majority of reviewers have praised Crest IT Services for their excellent customer service. The staff are described as being knowledgeable, patient, helpful, and incredibly understanding. Many reviewers have experienced a high level of professionalism in the way the staff carry out their work, from advising and supporting customers to resolving issues.
Poor Experience
However, some reviewers have had a negative experience with Crest IT Services. Miles Stuart and Daniel Shamsi both rated the company 1 star, with Miles stating that the team ignored his request for help with migrating email services and Daniel describing the staff as "extremely rude and impatient".
Successful Repairs
Several reviewers have praised the company for successfully repairing their computers. Philip Bellinger, Rae Lewis, Frank Kesseler, Sunil Modhvadia, Brian Patterson, Sue Mullins, Denzel, Matthew Allingham, Frank Finn, Markus Gondili, Lekai Lee, and Tarik all praised the company for their excellent service, with many describing the staff as being "brilliant", "incredibly helpful", and "excellent".
