Experience award-winning tech solutions today!
At Geeks Callout, we understand the importance of technology in today's fast-paced world. This is why we're committed to providing top-notch computer, laptop, and networking services to individuals and businesses across London. With over a decade of experience, our team of certified and trained experts has helped countless clients overcome various technical issues and stay ahead of the curve.
Our Services
We offer a wide range of services designed to meet your unique needs. Whether you're a busy professional or a small business owner, our experts can help you tackle problems such as:
- Virus removal and optimisation: We eliminate malware, spyware, and other malicious software from your devices, ensuring your data remains safe and secure.
- PC tune-up and repair: Our skilled technicians will diagnose and fix problems with your computer, laptop, or mobile device, getting you back up and running in no time.
- Internet, printing, and scanning: We provide expert assistance with setting up and troubleshooting issues related to your internet connection, printing needs, and scanning requirements.
- Windows 10 update problems: Our team is well-versed in solving issues related to Windows updates, ensuring you stay protected and running smoothly.
Our Expertise
At Geeks Callout, we pride ourselves on our expertise in both Microsoft and Apple products. Our certified technicians are equipped to handle a vast array of issues, from software and hardware repairs to upgrades and installations. Whether you need help with iPhone or PC usage, our experts are here to assist.
Emergency Services
We understand that technology issues can arise at any time, which is why we offer 24/7 emergency services. Our team is available to provide remote support, in-person visits, and same-day repairs, ensuring you receive swift and effective assistance.
Why Choose Us
At Geeks Callout, we stand out from the competition due to our commitment to:
- Same-day service: We offer free pickup and delivery services, ensuring you receive timely assistance.
- Certification: Our technicians are Microsoft and Apple certified, providing you with the expertise you need.
- Guarantee: We provide a repair warranty, ensuring you're satisfied with our work.
- 24/7 support: Our team is available to assist you at any time, providing peace of mind.
Get in Touch
If you're experiencing technical issues or require assistance with computer, laptop, or networking services, don't hesitate to contact us. Our friendly and knowledgeable team is here to help. Call us at 0203 290 5190 or email us at info@geekscallout.co.uk to schedule an appointment or receive more information.
Positive and Negative Reviews
Customer Experience
Some customers have had a pleasant experience with Geeks Callout, praising their knowledge, responsiveness, and efficient service. For example, Andrew Hine and Beenish Saeed noted that the technicians were polite, knowledgeable, and kept them updated throughout the repair process. Aisling Larkin and Jahoda J. also expressed their satisfaction with the swift and effective service, from collection to completion.
Charges and Pricing
However, some customers have expressed discontent with the pricing, citing it as expensive. Paul G. and RipKenny felt overcharged for repairs, with RipKenny accusing them of scamming customers. Geeks Callout's high hourly charges of 150, regardless of the work needed, were, in RipKenny's opinion, unacceptable.
Business Practices
Additionally, several customers have raised concerns about Geeks Callout's business practices. Paul Jeffery discovered that the business did not actually exist, just a private property operating under false pretenses. Slt Sch also expressed skepticism about the company's lack of a physical shop and the technician's limited English proficiency, making it difficult to communicate.
Non-Efficiency
Paul G. and Thomas Lam experienced issues with Geeks Callout's availability and response to their needs. Paul G. mentioned being ignored after inquiring about a warranty, while Thomas Lam was unable to reach someone after 24/7 customer support claimed to be available.
