Business Details
Your Trusted IT Support Partner in West Yorkshire
Fusion Managed IT delivers proactive IT support and security-first solutions from West Yorkshire, serving clients across the UK and beyond. With ISO 9001 and ISO 27001 accreditations, we specialise in transforming IT infrastructure for professional services organisations, particularly within the legal sector. Our team of certified experts provides managed IT services, cloud solutions, cybersecurity, and disaster recovery tailored to enhance business efficiency and resilience. We combine over two decades of technical expertise with a client-centric approach, ensuring IT systems drive productivity, profitability, and compliance. Our strategic partnerships and in-house development capabilities enable bespoke software integration and digital transformation.We prioritise transparency, proactive maintenance, and 24/7 support to minimise downtime and maximise operational continuity. As a trusted partner, we focus on long-term relationships, offering impartial advice and scalable solutions aligned with evolving business needs. Our commitment to quality is reflected in our proven track record with law firms and professional services organisations requiring robust IT frameworks. By integrating advanced technologies and adhering to rigorous security standards, we safeguard data and optimise system performance. Our approach combines technical excellence with clear communication, ensuring clients understand and benefit from tailored IT strategies without unnecessary complexity.
Services
IT Support
Cloud Services
Cybersecurity
Disaster Recovery
Microsoft 365
Network Management
Data Backup
VoIP Telephony
System Development
Security Audits
Highlights and features
- We hold ISO 9001 and ISO 27001 accreditations for quality and information security management
- Our team provides 24/7 network monitoring and rapid incident response capabilities
- Specialised IT solutions for legal sector organisations with MatterSphere expertise
- Proven track record implementing hybrid cloud infrastructure for professional services firms
- Dedicated in-house development team creating bespoke legal technology integrations
Associations and certifications
- ISO 9001
- ISO 27001
What people say
Fast knowledgeable support
Perfect cloud migration
Experienced legal sector specialists
Proactive monitoring
Reliable 24/7 service
Services
IT Support
Our managed IT support services provide proactive monitoring, maintenance, and rapid incident resolution for businesses across sectors. With ISO 27001-certified processes, we ensure system reliability through 24/7 network oversight and SLA-backed response times. Our West Yorkshire-based engineers deliver both remote and on-site support for hardware, software, and infrastructure issues.
Cloud Services
We design and implement hybrid and fully hosted cloud environments optimised for security and scalability. Our Microsoft Azure specialists deliver infrastructure-as-a-service with automated failover capabilities, while our cloud optimisation services help control costs. Clients benefit from 99.8% uptime SLAs and direct datacentre connectivity across our dual-redundant facilities.
Cybersecurity
Our Fusion Enhanced Security (FES) suite combines multi-layered protection with proactive threat monitoring. Certified to ISO 27001 standards, we implement next-generation firewalls, multi-factor authentication, and real-time anomaly detection. The service includes monthly security reports and compliance support for GDPR and other regulatory frameworks.
Disaster Recovery
We provide geo-redundant backup solutions with automated failover capabilities across our dual datacentres. Our ISO-certified processes ensure business continuity through encrypted offsite storage and rapid system restoration. Clients receive custom recovery time objectives and regular resilience testing to meet industry-specific compliance requirements.
Microsoft 365
We deliver end-to-end Microsoft 365 implementation and optimisation services, including Teams collaboration platforms and Exchange Online migration. Our certified engineers provide secure deployment, user training, and ongoing management of cloud productivity tools. The service includes data loss prevention policies and integration with existing IT infrastructure.
People
Jamie Watson
Managing Director
With over 20 years' experience in IT services, Jamie leads Fusion's strategic direction and client relationships. He oversees technical operations and ensures delivery of ISO-accredited solutions. His expertise in legal sector IT transformation drives the company's specialist service offerings.
Questions
What IT support services do you offer?
We provide managed IT services including network monitoring, system maintenance, cybersecurity, cloud solutions, and 24/7 helpdesk support for businesses across the UK.
Do you specialise in any industry sectors?
We have particular expertise in the legal sector, supporting law firms with MatterSphere integration, case management systems, and compliance-focused IT infrastructure.
What cybersecurity measures do you implement?
Our Fusion Enhanced Security suite includes firewalls, multi-factor authentication, real-time threat monitoring, and monthly compliance reports under ISO 27001-certified processes.
Can you help with cloud migration?
Yes, we offer complete cloud migration services with hybrid infrastructure options, data security protocols, and post-migration support for seamless transition.
What disaster recovery solutions are available?
We provide geo-redundant backup systems with automated failover, encrypted offsite storage, and guaranteed recovery time objectives across dual datacentres.
Are your services available outside West Yorkshire?
We serve clients nationwide with remote support capabilities and maintain physical datacentres in multiple UK locations for optimal connectivity.
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