Your trusted partner for all your IT needs
At PC Medic, we pride ourselves on being a local family-run business that has been providing top-notch computer repair services in Solihull and Birmingham for over 16 years. Our commitment to honesty, reliability, and thoroughness has earned us a reputation that is unmatched in the industry. We believe in being transparent and fair in our dealings, and our team of experts is dedicated to providing exceptional service to our customers.
Our Services
We offer a comprehensive range of services, including laptop repairs, computer repairs, data recovery, technology evaluation, network integration, and remote support. Whether you're a individual or a business, we have the expertise and resources to cater to your IT needs. Our team is skilled in handling a wide range of issues, from simple software glitches to complex hardware problems. We also provide customized solutions for businesses, including bespoke IT systems and network integration.
Our Products
We have an extensive range of products, including laptops, desktop computers, business systems, components, software, and games consoles. We also offer refurbished and second-hand equipment, making it easier for our customers to find affordable solutions. Our online store is stocked with the latest products from leading manufacturers, ensuring that our customers have access to the best technology available.
Our Approach
At PC Medic, we believe in taking a personal approach to customer service. We understand that IT can be intimidating, which is why we strive to explain complex technical issues in simple, jargon-free language. Our team is dedicated to providing a hassle-free experience, and we're committed to ensuring that our customers are completely satisfied with our services. Whether you're a tech-savvy individual or a business owner, we're here to help you navigate the complexities of IT.
Why Choose Us?
So why choose PC Medic? Our reputation speaks for itself. We're a local, family-run business that has been serving the Solihull and Birmingham communities for over 16 years. Our team is comprised of experts who are passionate about IT and dedicated to providing exceptional service. We're committed to honesty, reliability, and thoroughness in our work, and we're here to provide you with the best possible solutions for your IT needs.
Overall Experience
The overall experience of customers with PC Medic is overwhelmingly positive, with all reviewers giving 5-star ratings.
Communication and Service
Customers praise PC Medic for their excellent communication, prompt service, and quick turnaround times. They appreciate the clear communication throughout the repair process, with many reviewers mentioning that their issues were resolved on the same day or within a short period.
Technical Knowledge and Expertise
Reviewers are impressed with PC Medic's technical knowledge and expertise in resolving complex issues. They trust PC Medic to diagnose and fix problems efficiently, and many have recommended their services to others.
Value for Money
Customers appreciate the competitive pricing of PC Medic's services, stating that the charges are fair and reasonable. They also appreciate the transparency in pricing, with some reviewers mentioning that they were only charged for the actual parts and time used.
Reliability and Trustworthiness
PC Medic is considered a reliable and trustworthy company, with many reviewers stating that they would not hesitate to recommend their services to others. Some reviewers have been using their services for years, and they continue to be impressed with the quality of service.
