Business Details
Emergency
services
Your Trusted Managed IT Services Partner in Southampton
Birak IT is a managed IT services company based in Southampton, dedicated to supporting small businesses across Hampshire. With over 20 years of combined industry experience, our team specialises in delivering enterprise-grade technology solutions tailored to small business budgets. We prioritise proactive IT management to minimise disruptions, offering expertise in Microsoft and VMware technologies, cybersecurity, and cloud services. Our approach focuses on flexibility, with no long-term contracts and adaptable payment plans to suit varying business needs. Certified in Cyber Essentials and Cyber Essentials Plus since 2022, we ensure robust data protection compliance with GDPR and UK-GDPR standards.Our local presence within a 12-mile radius of West End enables rapid on-site support when required. Founded by Baldeep, a seasoned IT professional with academic qualifications in computer network management, we combine technical expertise with a commitment to transparency and customer-centric service. Case studies demonstrate measurable efficiency gains for clients, such as reducing a recruitment company's daily processes from 10 minutes to 10 seconds. As a registered company (No. 10145196), we maintain full accountability through the Information Commissioner's Office (ICO) registration.
Services
IT Support
Email Hosting
Telephone Services
Data Recovery
IT Security
Proactive Maintenance
Cloud Solutions
Ransomware Protection
Mobile Solutions
Network Management
Highlights and features
- 20+ years of combined IT experience in Hampshire
- Proactive IT management minimising business disruptions
- Flexible payment plans with no long-term contracts
- Cyber Essentials Plus certified security standards
- Rapid local response within 12-mile radius of Southampton
Associations and certifications
- Cyber Essentials
- Cyber Essentials Plus
What people say
Extremely helpful
Streamlined processes
Great
Saved time
Reliable support
Services
IT Support
Our IT support service provides comprehensive assistance for businesses requiring immediate technical solutions. Covering hardware, software, and network issues, we ensure minimal downtime through rapid response protocols. Available for both scheduled maintenance and emergency call-outs across Hampshire.
Email Hosting
Secure email hosting solutions with enterprise-grade infrastructure. We implement advanced spam filtering, data encryption, and regular backups to protect business communications. Microsoft 365 integration ensures seamless collaboration while maintaining strict data protection standards.
Data Recovery
Specialised data recovery services for businesses facing accidental deletion, hardware failure, or cyberattacks. Using advanced tools, we retrieve critical information from various storage devices. Our process includes risk assessment, recovery execution, and post-incident security reinforcement.
IT Security
Comprehensive IT security solutions including firewall configuration, antivirus deployment, and ransomware protection. Certified under Cyber Essentials Plus, we implement multi-layered defences and conduct regular vulnerability assessments to safeguard business data against evolving threats.
Proactive Maintenance
Our proactive maintenance service identifies potential issues before they disrupt operations. Through continuous system monitoring and automated updates, we optimise performance while reducing emergency incidents. This approach has demonstrated efficiency improvements, such as reducing client processing times by 90%.
People
Baldeep
Founder
Baldeep established Birak IT after identifying a gap in IT support for small businesses. With a BSc in Computer Network Management and over a decade of industry experience, he specialises in strategic IT solutions. His academic background includes industrial studies in IT infrastructure.
Questions
What is a Managed Service Provider?
A Managed Service Provider (MSP) like Birak IT specialises in delivering ongoing IT support and infrastructure management. We handle technical operations, security, and system maintenance to allow businesses focus on core activities.
Do you offer 24/7 IT support?
General office hours are 09:00-17:00 Monday-Friday. Existing customers receive extended support outside these hours for critical issues requiring immediate attention.
Are you Cyber Essentials certified?
Yes, we hold both Cyber Essentials and Cyber Essentials Plus certifications since 2022, demonstrating our commitment to maintaining rigorous cybersecurity standards for client data protection.
What areas do you cover?
We serve businesses within a 12-mile radius of West End, Southampton, including Eastleigh, Romsey, Winchester, Fareham, Portsmouth, and surrounding Hampshire locations.
How do your payment plans work?
We offer flexible payment options including fixed-price contracts and usage-based billing. This allows businesses to adjust IT expenditure according to changing requirements without long-term commitments.
Can you help with Microsoft 365?
Yes, we provide comprehensive Microsoft 365 implementation, configuration, and support services. This includes optimising Teams, SharePoint, and cloud storage solutions for enhanced business productivity.
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