Business Details
Emergency
services
Trusted Computer Repair Services in York
Engage Computers has been delivering expert computer repair and IT support services to businesses and individuals in York for over two decades. Our team of certified technicians combines extensive technical knowledge with a commitment to customer satisfaction, offering solutions ranging from virus removal and hardware upgrades to data recovery and system maintenance. We operate under a strict no fix - no fee policy, ensuring clients only pay for successful repairs. With a focus on transparency and reliability, we serve both residential and commercial clients across York and surrounding areas. Our experience spans desktop and laptop repairs for all makes and models, including on-site setup and remote troubleshooting.We prioritise clear communication and practical solutions, avoiding technical jargon to ensure clients fully understand their repair options. Backed by 20+ years of local service, we maintain partnerships with leading technology providers to deliver up-to-date solutions. Our workshop facilities complement our mobile services, allowing flexible support for both urgent and scheduled repairs. This combination of expertise, equipment and ethical business practices has established us as a trusted technology partner in the region.
Services
PC Repairs
Laptop Repairs
Virus Removal
Hardware Upgrades
Data Recovery
Highlights and features
- We offer 20+ years of local computer repair expertise
- Our no fix - no fee policy guarantees value for money
- We provide fast on-site and remote IT support services
- We repair all PC and laptop makes and models
- Our technicians hold industry-recognised technical certifications
Services
PC Repairs
Our PC repair service addresses hardware failures, software issues and performance problems for desktop computers. We diagnose and fix motherboard faults, power supply failures and component malfunctions while maintaining data integrity. Using diagnostic tools and replacement parts from trusted suppliers, we restore functionality to systems running Windows, macOS and Linux operating systems.
Virus Removal
We specialise in eliminating viruses, spyware and other malicious software from infected systems. Our technicians perform deep system scans, remove harmful code and implement security measures to prevent future infections. The service includes restoring compromised system settings and educating users on safe computing practices to maintain digital security.
Hardware Upgrades
Our hardware upgrade service enhances computer performance through component replacements and additions. We assess system requirements and install compatible upgrades including SSDs, RAM modules and graphics cards. This service extends equipment lifespan while improving speed and capability for demanding applications like video editing and gaming.
Data Recovery
We recover lost data from failed storage devices including hard drives, SSDs and memory cards. Our specialists use advanced recovery tools to retrieve files after accidental deletion, hardware failure or system crashes. The service includes creating backup copies and advising on data protection strategies to prevent future losses.
Laptop Repairs
Our laptop repair service handles screen replacements, keyboard repairs and internal component fixes. We address overheating issues, battery problems and port malfunctions while maintaining device portability. Technicians use precision tools to repair delicate components in popular brands including Dell, HP and Lenovo models.
People
Andy
Owner & Lead Technician
Andy brings 20+ years of technical expertise to Engage Computers, specialising in complex system diagnostics and repairs. He oversees all service operations while maintaining hands-on involvement in challenging repair cases. His commitment to customer education ensures clients understand technical solutions.
Questions
What computer brands do you repair?
We repair all major PC and laptop brands including Dell, HP, Lenovo, Acer, Asus and Apple MacBooks.
Do you offer remote support services?
Yes, we provide remote assistance for software issues, virus removal and system configuration across York and surrounding areas.
What is your no fix - no fee policy?
If we cannot resolve your computer issue and the problem isn't caused by third-party components, you pay nothing for our repair attempt.
Can you upgrade my old computer?
We assess your system's upgrade potential and install compatible components like SSDs, RAM and graphics cards to improve performance.
How quickly can you perform repairs?
Most repairs complete within 24-48 hours, with urgent cases prioritised and same-day service available for critical business systems.
Do you provide data backup services?
We offer backup solutions during repairs and as standalone services, using external drives and cloud storage options to protect your important files.
