Business Details
22 Years
experience
Emergency
services
Expert IT Services for Home and Business in London
Established in 2004, IT Specialists has built a reputation as a trusted provider of comprehensive IT solutions across London, serving areas including Richmond, Kew, Chiswick, Sheen, and Barnes. With over 10,000 satisfied customers, our team of highly skilled engineers delivers expert repairs, technical support, and innovative technology solutions for both home and business users. We specialise in Windows and Mac computer repairs, smartphone and tablet diagnostics, network installations, cloud backup systems, and bespoke website design. Our commitment to quality is demonstrated through our rapid response times, same-day repairs, and comprehensive 24/7 support for business clients.As a family-run business, we combine technical expertise with a personal touch, offering tailored advice on hardware upgrades, software optimisation, and cybersecurity measures. Our services extend to CCTV installations, home automation systems, and professional software training, ensuring complete technology coverage for our clients. With a 4.9 rating from 189 Google reviews, we maintain a strong focus on customer satisfaction through transparent communication and competitive pricing.
Services
Windows PC Repair
Mac Computer Repair
Business IT Solutions
Cloud Backup Services
Website Design
Smartphone Repairs
Network Installation
Virus Removal
Software Tuition
CCTV Installation
Details
- Year established: 2004
Highlights and features
- Established in 2004 with 10,000+ satisfied customers
- Same-day repairs and rapid response times
- Family-run business with personal service approach
- 24/7 business IT support available
- Award-winning website design capabilities
What people say
Efficient and friendly
Excellent service
Fast repair
Professional staff
Highly recommended
Services
Windows PC Repair
We specialise in comprehensive Windows PC repairs covering hardware failures, software issues, and malware infections. Our engineers perform system optimisations, data recovery, and component upgrades to restore performance. With support for all Windows versions from 2000 to 11, we ensure your desktops and laptops operate at peak efficiency through registry repairs, virus removal, and hardware diagnostics.
Mac Computer Repair
Our certified technicians handle all Mac repairs including iMac screen replacements, MacBook logic board repairs, and OS troubleshooting. We address hardware failures, battery issues, and software compatibility across macOS versions from Snow Leopard to Ventura. Data recovery services and performance optimisations ensure your Apple devices maintain optimal functionality for both personal and business use.
Business IT Solutions
We provide managed IT services including network infrastructure, server maintenance, and cybersecurity for businesses. Our offerings cover Office 365 implementation, SharePoint customisation, and 24/7 helpdesk support. With Cyber Essentials certification assistance and incident response protocols, we ensure secure, scalable technology solutions for companies of all sizes across London and the South East.
Cloud Backup Services
Our secure cloud backup solutions protect devices across Windows, Mac, iOS, and Android platforms. Implementing automated, continuous data protection systems, we ensure business continuity through local and cloud hybrid storage. With encryption protocols and recovery verification, we safeguard critical documents, media, and business data against hardware failure, accidental deletion, or environmental disasters.
Website Design
Our in-house design studio creates responsive websites tailored to brand requirements. Offering e-commerce platforms, content management systems, and custom graphic design, we ensure mobile-optimised digital presences. From initial concept to ongoing maintenance, our services include SEO optimisation, email marketing integration, and streaming solutions for businesses seeking enhanced online visibility and customer engagement.
People
George
Owner
With over 15 years' experience in IT support, George leads our technical team providing business and residential technology solutions. He specialises in network infrastructure and cybersecurity, maintaining direct client relationships while overseeing service delivery across London.
Questions
What IT services do you offer for businesses?
We provide managed IT services, network infrastructure, cybersecurity solutions, server maintenance, Office 365 implementation, and 24/7 business support tailored to London companies.
Do you repair both Windows and Mac computers?
Yes, we handle all Windows versions from 2000 to 11 and Mac OS from Snow Leopard to Ventura, including hardware repairs and software optimisation.
Can you help with smartphone and tablet repairs?
We offer screen replacements, water damage recovery, and component repairs for Apple, Samsung, and other major device brands in our Kew store.
Do you provide website design services?
Our in-house studio creates responsive websites with e-commerce capabilities, SEO optimisation, and ongoing maintenance for businesses across London.
What are your opening hours?
We're open Monday-Friday 9:30-18:00 and Saturday 10:00-15:00 at our Sandycombe Road location, with emergency services available outside hours.
