We do IT, so you don't have to!
Q2Q IT Ltd. is a team of experienced IT specialists based in Lancaster, supporting businesses throughout the North West of England. We provide a comprehensive range of IT services designed to tackle your technical challenges and empower your company to thrive.
Our mission is simple: to make technology work seamlessly for your business, freeing you to focus on what you do best. We achieve this through:
- A tailored approach: We understand that every business is different, so we take the time to understand your unique challenges and objectives before recommending the best solutions.
- Proactive solutions: We believe in preventing problems before they arise through regular monitoring and maintenance.
- Transparency and accountability: We'll always keep you updated on our progress and explain things in clear, non-technical language.
- A strong focus on security: We implement robust security measures to protect your data and systems from cyber threats.
Our Services
We offer a diverse portfolio of IT services, including:
- IT Consultancy - Strategic guidance on your IT infrastructure and security needs.
- Remote Working Solutions - Secure and efficient remote working solutions for your team.
- Managed IT Support - Proactive monitoring and management of your IT systems.
- Hosted Phone Systems - Reliable and flexible communication solutions for your business.
- Hosted Business Email - Secure and collaborative email solutions.
- Business Internet Services - High-speed and reliable internet connectivity.
- Backup & Disaster Recovery - Comprehensive data protection and recovery plans.
- Cyber Security - Protection against the latest cybersecurity threats.
- Managed Cloud Services - Flexible and scalable cloud computing solutions.
Why choose Q2Q IT Ltd.?
Our clients value us for:
- Our approachable and friendly team: We believe in building strong relationships with our clients and speaking in clear, concise language.
- Our responsiveness: We understand that technology issues can arise at any time, so we are always ready to respond quickly and efficiently.
- Our focus on results: We are driven by delivering tangible outcomes and helping your business achieve its strategic goals.
Excellent Customer Service
The reviewers are extremely satisfied with the level of service provided by Q2Q, citing prompt responses, professionalism, and dedication. The team at Q2Q is able to resolve complex issues efficiently, often going above and beyond to ensure customer satisfaction. For example, an on-site engineer spent hours resolving an internet outage affecting multiple companies in a shared workspace, only leaving once the problem was resolved.
Consistent High-Quality Service
Q2Q's ability to consistently provide high-quality service is a common theme among reviewers. They are able to meet demanding requirements and deliver results efficiently. In fact, one reviewer has been working with Q2Q for nearly 12 months and has found their services to be first-class.
Streamlined Solutions
The reviewers also appreciate the streamlined solutions provided by Q2Q, which understand the intricacies of their systems. This enables prompt and simple solutions to complex issues, often just a phone call away.
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