Business Details
23 Years
experience
Expert IT Support and Computer Repair Services
Established in 2003, IT Know Howe has been delivering tailored computer repair and IT support solutions to home users and small businesses across Taunton and Wellington. Our approach focuses on resolving technical challenges at the source, with home visits and remote support services designed to simplify complex issues. With over two decades of experience, we specialise in hardware repairs, data recovery, network setup, and system optimisation while maintaining a commitment to straightforward, jargon-free assistance.Our team adapts to evolving technologies while preserving the personal service ethos that has defined our business since its inception. We prioritise practical solutions that address both immediate problems and long-term digital needs, ensuring clients maintain reliable access to critical systems and data.
Services
Computer Repair
Data Recovery
PC MOT
Remote Support
Backup Solutions
Network Setup
Virus Removal
System Upgrades
Details
- Year established: 2003
Highlights and features
- We offer 20+ years of local IT expertise since 2003
- Our technicians provide home visits in Taunton & Wellington
- Remote support available nationwide with secure connections
- Personalised data backup solutions tailored to individual needs
- Proven track record in complex data recovery scenarios
Services
Data Recovery
Specialised recovery of lost files, photos, and documents from failed hard drives. Utilising advanced techniques to salvage critical data from both laptops and desktop computers. Success rates improved through continuous investment in modern recovery tools and methodologies.
PC MOT
Comprehensive health check for Windows computers identifying performance issues and security vulnerabilities. Includes software optimisation, update verification, and hardware diagnostics to maintain system reliability and longevity.
Remote Support
Secure remote access for troubleshooting software issues and configuration problems. Enables real-time resolution of common technical difficulties without requiring physical device transportation, available nationwide.
Backup Solutions
Customised backup strategies using external drives, cloud storage, or hybrid approaches. Focus on creating reliable data preservation systems tailored to individual usage patterns and technical capabilities.
Network Setup
Home network configuration including router optimisation, wireless coverage expansion, and device connectivity solutions. Addresses signal dead zones and ensures stable internet access throughout residential properties.
People
Martin Howe
Founder & Lead Technician
With over 20 years' experience in IT support, Martin transitioned from corporate IT management to establish IT Know Howe in 2003. Specialises in practical problem-solving and system optimisation while maintaining a client-focused approach.
Questions
What areas do you cover for on-site visits?
We provide home visits within the Taunton and Wellington areas. Remote support services are available nationwide.
Can you recover data from failed hard drives?
Yes, we offer data recovery services for both laptops and desktop computers, though success depends on the extent of physical damage.
Do you support Apple Mac computers?
Unfortunately, we don't provide Mac support services. Our expertise focuses on Windows-based systems.
What payment methods do you accept?
We accept cash and bank transfers. Payment details will be confirmed following service completion.
