Empowering Your Business Through Technology
Who we are
Pronetic is a trusted IT support and managed services provider, serving businesses within a 30-mile radius of Portsmouth and Chichester. We empower our clients to achieve business success through innovative technology solutions, tailored to their unique needs.
What we do
Our team of skilled engineers offers a comprehensive range of services to streamline your technology infrastructure and maximize your productivity.
I.T. Support & Consulting
- Proactive and responsive IT support for hardware, software, and network issues.
- On-site and remote support services.
- Security assessments and vulnerability management.
- IT strategy development and implementation.
Managed Services
- IT infrastructure management and monitoring.
- Cloud computing solutions.
- Data backup and recovery.
- Disaster recovery planning and execution.
IT Procurement & Deployment
- Hardware and software selection and acquisition.
- Expert installation and configuration.
- Training and user adoption support.
Cybersecurity Solutions
- Comprehensive security assessments and vulnerability management.
- Data loss prevention and disaster recovery plans.
- Network and endpoint security solutions.
Dedicated Support & Success
- Access to a dedicated Account Manager who understands your business goals.
- Proactive communication and regular reporting.
- 90-day money-back guarantee.
Our Mission
Our mission is to be your trusted partner in achieving technological success, empowering you to focus on your core business activities while we handle the complexities of managing your technology infrastructure.
Our Values
- Client-centricity: We prioritize your business needs and success.
- Expertise and innovation: We stay updated with the latest technological advancements.
- Transparency and accountability: We communicate clearly and provide regular updates.
- Responsive and reliable: We are committed to delivering prompt and efficient service.
Exceptional Customer Experience
Pronetic has consistently delivered exceptional customer service, as evident in the numerous 5-star reviews. The team's proactive approach, Technical expertise, and commitment to maintaining business-critical accreditations have impressed clients across various industries.
Proactive Approach and Technical Expertise
The Pronetic team demonstrates a high level of proactive support, frequently seeking client input to ensure customised solutions. This approach has been particularly evident during the lockdown period, where they helped clients reassess their systems. Their technical expertise has also been praised, with clients appreciating their ability to effectively resolve issues and provide targeted solutions.
Responsive and Reliable
Pronetic's responsiveness has been another key factor in their success, with clients appreciating the team's prompt attention to their needs. This reliability has been particularly noticeable in times of crisis, such as when key team members needed to work from home. The team was able to quickly set up necessary infrastructure, ensuring business continuity.
Key Features and Initiatives
The company's efforts to continuously improve their service have also been highlighted by clients. They have taken various initiatives to streamline processes and enhance the overall experience. This dedication to innovation has earned Pronetic a reputation as a trusted and progressive managed service provider.
Personal Touch
The personal relationships built with clients have been an essential aspect of Pronetic's success. Andy, in particular, has been praised for his down-to-earth approach, making complex technical issues easily understandable.

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