Business Details
21 Years
experience
Local Reliable Computer Repair Service in Ponteland, Morpeth, and surrounding areas
At Raetek Professional IT Services, I handle a wide range of day‑to‑day computer issues to keep your devices running smoothly. Typical jobs include:Laptop & PC Repairs – fixing slow systems, crashes, blue screens, broken components, overheating, and general performance problems.
Virus, Malware & Scam Removal – cleaning infected machines, securing your system, and ensuring you’re safe going forward.
Data Recovery & Backups – retrieving lost files, setting up backup systems, and helping protect your valuable data.
Software Troubleshooting – resolving issues with Windows, apps, email, printers, and stubborn programs that won’t behave.
Hardware Upgrades – installing SSDs, boosting memory, replacing faulty parts, and giving older machines a new lease of life.
Home & Small Business Networking – improving Wi‑Fi, setting up routers, securing networks, and fixing connectivity problems.
New Device Setup – setting up PCs, laptops, printers, accounts, and transferring data from old devices.
General IT Support & Advice – helping with anything from password issues to choosing new equipment, with guidance in plain English.
Served areas
- Ponteland, Bedlington, Ashington, Blyth, Morpeth, Pegswood, Cramlington, Northumberland, Whitley Bay, Tynemouth
Details
- Year established: 2005
- Employees: 1
Highlights and features
- We have over 20 years of IT department experience.
- Our callout service reaches homes and businesses promptly.
- We perform SSD upgrades and RAM enhancements for peak performance.
- We offer transparent pricing with no hidden charges.
- We provide data recovery services with proven success.
Payment methods
- Cash, Checks, Debit cards, Credit cards
Services
Computer Repair
With more than two decades of experience supporting businesses and home users, we provide comprehensive computer repair and IT solutions. From optimising slow systems and eliminating malware to configuring new PCs and transferring important data, we handle every aspect with precision. We also install peripherals, establish secure Wi-Fi connections, and deliver tailored custom builds and upgrades. Our priority is maintaining reliable, high-performing technology for every client.
Reviews (2)
Ron
Jun 14, 2026
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I have an old, but perfectly adequate for my needs, laptop. The only problem being it was extremely slow both on booting up and working on and beteen programmes. As such I contacted David of Raetek enquiring if anything could be done to resolve the problem. David quickly got back to me advising changing from a HD to SSD along with a system clean up would make a big difference. I had the work done and am astounded the change the "mods" have made, all done at a good price and quick turnaround time.
I think the best way to describe the outcome was that I gave David a rowing boat and he gave me back a high speed motor launch!
Suffice to say I would highly recommend Raetek to anyone and certainly be my first approach for any future advice or work.
I think the best way to describe the outcome was that I gave David a rowing boat and he gave me back a high speed motor launch!
Suffice to say I would highly recommend Raetek to anyone and certainly be my first approach for any future advice or work.
Keith Slesser
May 26, 2026
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Dave responded very quickly each time I needed his help. My problems were satisfactorily resolved quickly and without any fuss. I would have no hesitation in recommending his services to anyone.