Business Details
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Trusted IT Support Services in Nuneaton
Data Productions is a family-run IT support company based in Nuneaton, founded by Jerry and Josh Holcroft. With over 60 years of combined experience, we specialise in managed IT support, cybersecurity, connectivity, and bespoke software development. Our services are designed to align with business growth, staff productivity, and ease of use, ensuring systems enhance rather than hinder operations. As ISO27001 and Cyber Essentials certified professionals, we prioritise security and reliability, offering proactive monitoring and maintenance to prevent disruptions. Our approach combines emerging technologies with best practices, delivering tailored solutions that integrate seamlessly with client workflows.We pride ourselves on transparency, avoiding jargon to ensure clarity and accessibility. Our teams expertise extends beyond IT, incorporating business strategy to resolve issues efficiently and reduce costs. We serve over 100 companies and 1,100 daily users, maintaining a 99% SLA compliance rate. Our 'love us or leave us' guarantee reflects confidence in our service, offering a risk-free trial period. Backed by long-term client partnerships, we aim to be a trusted IT partner, not just a service provider.
Services
IT Support
Cyber Security
Connectivity
Software Development
Managed IT Support
Highlights and features
- We offer over 60 years of combined IT expertise with a family-run ethos.
- Our ISO27001 certification ensures rigorous information security standards.
- Proactive monitoring prevents 99% of system issues before they impact operations.
- Bespoke software solutions streamline business processes without template approaches.
- 24/7 support packages include risk-free trial periods for new clients.
Associations and certifications
- ISO27001
- Cyber Essentials
What people say
Best IT company
Issues have stopped
Saved us money
Super-efficient support
Spot-on advice
Services
Managed IT Support
Our managed IT support ensures systems remain operational with 24/7 monitoring and proactive maintenance. We handle updates, security, and performance optimisation, allowing businesses to focus on core activities. Clients benefit from fixed pricing and rapid issue resolution, with 99% of tickets meeting SLA targets.
Cyber Security
ISO27001-certified cybersecurity services include threat detection, endpoint protection, and staff training. We implement enterprise-grade antivirus solutions and Cyber Essentials compliance measures to safeguard against breaches. Regular audits ensure defences remain robust against evolving threats.
Connectivity
We provide reliable broadband, fibre, and VoIP solutions with 4G backup options. Managed WiFi and leased lines ensure uninterrupted connectivity for offices and remote teams. Our infrastructure supports seamless communication and cloud access, critical for modern business operations.
Software Development
Bespoke software solutions automate workflows and integrate systems tailored to specific business needs. We develop CRM, project management tools, and e-commerce platforms, focusing on scalability and user-friendly interfaces. Clients receive demos for feedback before final implementation.
SSRS Reporting
SQL Server Reporting Services (SSRS) deliver actionable insights through custom reports and dashboards. We create interactive, exportable reports to streamline decision-making, reducing administrative time while improving data accessibility for clients.
People
Jerry Holcroft
Director
With 15+ years as a telecoms IT head, Jerry founded Data Productions to combine technical expertise with strategic business insight. He oversees operations and long-term client partnerships.
Joshua Holcroft
Director
Joining in 2014, Josh focuses on cloud technologies and strategic IT roadmaps. He manages client support and ensures solutions align with evolving business needs.
Alex Gunessee
IT Support Technician
A dedicated engineer with a passion for emerging tech, Alex provides hands-on support and resolves complex IT issues efficiently for our clients.
Will Tranter
IT Support Technician
Specialising in hardware, Will quickly diagnoses and fixes equipment problems, minimising downtime with his extensive technical experience.
Questions
What IT services do you offer in Nuneaton?
We provide managed IT support, cybersecurity, connectivity solutions, bespoke software development, and SSRS reporting services tailored to local businesses.
How do you ensure cybersecurity compliance?
We hold ISO27001 and Cyber Essentials certifications, offering regular audits, threat detection, and staff training to maintain robust defences.
Can you develop custom software for specific business needs?
Yes, we create bespoke applications aligned with your processes, including CRM systems, e-commerce platforms, and workflow automation tools.
What support hours do you provide?
Our team is available 24/7 for critical issues, with standard support from 08:30-17:00 Mon-Fri. Emergency services are prioritised.
Do you offer trial periods for new clients?
Yes, our 'love us or leave us' guarantee allows a 90-day risk-free trial with a full refund if expectations aren't met.
