Business Details
Your Trusted Partner for IT Support and Cybersecurity Solutions
Established in 2010, IQ in IT has become a trusted provider of comprehensive IT solutions for SMEs across the UK. Our team of certified professionals specialises in delivering managed IT support, advanced cybersecurity measures, and cloud-based infrastructure tailored to meet the unique needs of each business. Holding prestigious accreditations including ISO 27001 and Cyber Essentials Plus, we combine technical expertise with a client-centric approach to ensure operational efficiency and data protection. With offices in Kingston upon Thames, Croydon, and Northumberland, we offer both on-site and remote support services to minimise downtime and maximise productivity.Our commitment to sustainability aligns technological innovation with environmental responsibility, making us a forward-thinking partner for businesses seeking reliable IT solutions. Through continuous training and investment in cutting-edge technologies, we maintain our position as industry leaders dedicated to client satisfaction and service excellence.
Services
Managed IT Support
Cyber Security Consultancy
Cloud Computing
Microsoft for Business
Backup and Disaster Recovery
Leased Lines for Business
vCIO Business Solutions
Cyber Essentials Certification
ISO 27001 Compliance
Business Intelligence
Highlights and features
- ISO 27001-certified information security management systems
- Official Cyber Essentials Certification Body status
- 24/7 proactive monitoring and support included in premium plans
- Tailored solutions for SMEs across multiple industry sectors
- Commitment to achieving net-zero carbon emissions by 2030
Associations and certifications
- ISO 27001
- ISO 9001
- Cyber Essentials
- Cyber Essentials Plus
- Microsoft Partner
- Dell Partner
What people say
Very knowledgeable with Cybersecurity
Professionalism, Quality, Responsiveness, Value
Extremely professional and efficient
Supportive during business transitions
Key role in business community
Services
Managed IT Support
Our comprehensive managed IT support ensures continuous system performance and security across Kingston, Croydon, and Northumberland. Through proactive monitoring, regular updates, and rapid response protocols, we maintain optimal functionality for business-critical applications. Our certified engineers provide both remote and on-site assistance to minimise downtime while implementing strategic improvements to IT infrastructure.
Cyber Security Consultancy
Specialist cybersecurity services include threat assessment, penetration testing, and implementation of protective measures aligned with ISO 27001 and Cyber Essentials standards. We deliver staff training programs and incident response planning to safeguard against evolving digital threats while ensuring regulatory compliance for businesses of all sizes.
Cloud Computing
Tailored cloud infrastructure services enable scalable, secure business operations through Microsoft 365 integration and virtualised environments. Our migration specialists ensure seamless transition to cloud platforms while maintaining data integrity and accessibility across multiple locations and device types for enhanced collaboration.
Backup and Disaster Recovery
Automated cloud-based backup systems and comprehensive disaster recovery plans protect critical business data against loss or corruption. We implement redundant storage solutions with guaranteed recovery time objectives to maintain business continuity during unexpected operational disruptions.
Leased Lines for Business
High-capacity leased line solutions provide symmetrical bandwidth and guaranteed service level agreements for mission-critical internet connectivity. Our network specialists design resilient communication infrastructure to support VoIP, cloud applications, and large-scale data transfers across multiple business locations.
People
Kat
Chief Executive Officer and Co-Founder
NCSC-certified Cyber Essentials Advisor and Certified Ethical Hacker with over 15 years' experience in IT security. Leads strategic development while maintaining technical expertise in cybersecurity audits and threat mitigation.
Luke
Technical Director and Co-Founder
Pioneering technical visionary responsible for innovative solution architecture. Product Manager at NinjaOne with deep expertise in remote monitoring systems and automation frameworks for managed service providers.
Rick
Managing Director
Operations specialist ensuring service excellence through quality management systems. Oversees daily operations and client relations while maintaining focus on continuous improvement methodologies across all service delivery functions.
Jean
Accountant
Financial expert managing accounting operations and budgetary controls. Provides strategic financial guidance while maintaining compliance with regulatory requirements and internal financial governance standards.
Dora
Chief Emotional Officer
Unique team member providing emotional support and security oversight. Certified therapy animal with specialist training in workplace wellbeing initiatives and perimeter security protocols at Kingston headquarters.
Questions
What IT services do you offer for SMEs?
We provide managed IT support, cybersecurity solutions, cloud computing, backup and disaster recovery, leased lines, and Microsoft 365 integration tailored to SME requirements.
Are you certified for information security standards?
Yes, we hold ISO 27001 certification for information security management and Cyber Essentials Plus accreditation for advanced cybersecurity protection.
Do you provide 24/7 IT support?
Our premium service packages include 24/7 proactive monitoring and support with guaranteed response times for critical business operations.
How do you ensure business continuity?
Through automated cloud backups, disaster recovery planning, and redundant infrastructure design that guarantees minimal downtime during unexpected disruptions.
What sustainability initiatives do you implement?
We prioritise energy-efficient technologies, carbon footprint reduction programs, and environmentally responsible IT practices aligned with our 2030 net-zero commitment.
Can you support multi-location businesses?
Our services cover Kingston, Croydon, Northumberland, and Basingstoke with scalable solutions designed for organisations operating across multiple geographic locations.
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