Business Details
30 Years
experience
Emergency
services
Your Trusted IT Support Partner in Bristol
Established in 1996, Computer Problem Solutions has built a reputation as a trusted provider of comprehensive IT support across the West Country. Our expertise spans both residential and business sectors, delivering tailored solutions to meet the evolving needs of home-workers, small businesses, and medium-sized enterprises. As a Which Trusted Trader since 2015, we demonstrate our commitment to quality standards and consumer confidence through rigorous assessment processes. Our team of senior technicians brings over a decade of industry experience, having worked with major organisations like Lloyds Bank to develop robust IT infrastructure. We specialise in server installation, network development, and cybersecurity solutions, maintaining a 99% uptime record for support agreement customers over the past year. Our flexible service model combines on-site visits, remote diagnostics, and out-of-hours support to minimise business disruption while maximising system reliability.With a proven track record of serving communities from North Somerset to South West Bristol, we offer both reactive repairs and proactive maintenance strategies. Our Microsoft Partner status enables us to provide certified Windows solutions, while our custom-built PCs and broadband optimisation services address diverse technical requirements. Customer testimonials spanning 15+ years attest to our consistent delivery of expert technical knowledge, transparent communication, and enduring client relationships. Our dual focus on technical excellence and customer satisfaction ensures that we deliver reliable IT solutions that support long-term business continuity and personal computing needs.
Services
IT Support
Server Installation
Data Backups
Network Development
Virus Defence
Computer Repairs
Mobile Working
Website Development
Training
Broadband Setup
Details
- Year established: 1996
Highlights and features
- 25+ years of experience serving West Country businesses and residents
- Which Trusted Trader accredited since 2015
- Senior technicians with 10+ years' industry experience
- Microsoft Partner status for certified Windows solutions
- 99% uptime record for support agreement customers
Associations and certifications
- Which Trusted Trader
What people say
Swift response
Expertise
Reliable
Excellent service
Knowledgeable
Services
IT Support
Our comprehensive IT support services ensure business continuity through proactive maintenance and rapid issue resolution. Covering server management, network security, and system optimisation, we provide both on-site and remote support for Windows and Apple environments. With 25+ years of experience and Which Trusted Trader accreditation, our Microsoft-certified technicians deliver reliable solutions that maintain 99% uptime for support agreement customers.
Server Installation
Specialist server installation and maintenance services spanning Windows Server 2003 to 2022. We design and implement robust IT infrastructures tailored to business requirements, ensuring secure data management and seamless network operations. Our engineers provide complete lifecycle support from initial setup to ongoing maintenance, with expertise in upgrading legacy systems to modern server environments.
Computer Repairs
Comprehensive computer repair services for both residential and business clients, covering hardware diagnostics, component replacement, and software troubleshooting. Our experienced technicians resolve issues with PCs, laptops, and peripherals, offering same-day repairs where possible. We specialise in virus removal, system upgrades, and broadband optimisation across the West Country region.
Network Development
Professional network development services for wired and wireless business environments. We create scalable IT infrastructures with advanced security protocols, supporting both local and remote working requirements. Our solutions include network security implementation, mobile device integration, and infrastructure upgrades to ensure reliable connectivity across multi-PC environments.
Virus Defence
Specialist virus defence and cybersecurity solutions protecting business and residential systems from malware threats. We implement advanced security software, conduct system cleanups, and provide ongoing protection strategies. Our proactive approach includes regular software updates and security audits to prevent infections while maintaining optimal system performance.
Questions
Which areas do you cover for computer repairs?
We serve North Somerset, Chew Valley, Burnham-on-Sea, Highbridge, South West Bristol, Wells and surrounding villages across the West Country region.
What IT services do you offer for businesses?
We provide server installation, network development, cybersecurity solutions, data backups, website hosting, and proactive IT support with 99% uptime for business clients.
Do you offer emergency computer repair services?
Yes, we provide emergency support with rapid response times, often offering same-day appointments for urgent computer issues and system failures.
Are your technicians certified and experienced?
Our senior technicians have 10+ years' experience and we maintain Which Trusted Trader accreditation since 2015, with Microsoft Partner status for certified solutions.
Can you help with both Windows and Apple devices?
Yes, our engineers are experienced with both Windows and Apple systems, providing repair, upgrade, and support services for Macs, PCs, and associated peripherals.
What makes your IT support different from other providers?
We combine 25+ years' local experience with proactive maintenance strategies, flexible service hours, and a proven track record of 99% uptime for support agreement customers.
