DTec Computers

At DTec Computers, we pride ourselves on our family-run business established in 1997, operating from two stores in Carlisle and Penrith. Our large showrooms are stocked with the latest laptops, desktops, printers, and accessories, offering top-quality computer systems at competitive prices. We have gained a reputation for providing exceptional after-sales service, with the majority of our business coming from repeat customers and word-of-mouth recommendations.

We believe in straightforward advice and communication, speaking in plain English, and ensuring every product we sell includes lifetime technical support, free data transfer, and a free copy of Norton 360. Our team of experienced PC repair specialists and fully equipped workshops ensure we can diagnose and repair any type of computer problem.

Computer Repair

We provide computer repair services in Carlisle and Penrith, fixing any make or model of computer. Our repair workshops are equipped to handle a wide range of issues, from hardware troubleshooting to software solutions. We understand the importance of transparency, ensuring we discuss available options and costs before commencing any repair.

Our computer repair services include:

• Laptop repair: We replace over 20 screens per week, offering a fast turnaround for your repair needs.
• Board-level repairs: We can repair broken charging ports and power sockets.
• Console repair: We offer circuit board level repairs, including HDMI port replacement for PlayStation and Xbox 360 consoles.

Laptop Repair

If your laptop is broken, we can help. Our laptop repair services include:

• Screen replacement: We have most sizes in stock, allowing for a fast turnaround.
• Board-level repairs: We repair broken charging ports and power sockets.

Console Repair

We offer console repair services for PlayStation and Xbox 360 consoles. Our most popular service is HDMI port replacement. We carry all different HDMI socket types in stock to ensure a fast turnaround.

About Our Computer Shop

Inside our computer stores, you can expect to find a large range of the latest products on display for you to look at and try out. Our website is updated regularly with the latest stock figures and pricing. You can order online for local collection from either our Carlisle or Penrith stores.

Remote Support

At DTec Computers, we offer remote support to our customers from our computer shop. Simply download TeamViewer and provide us with the partner ID and password. This allows us to diagnose and troubleshoot issues remotely, saving you time and hassle.

Software and Security

We recommend Dropbox for safe file backup and Norton 360 Internet Security for ultimate protection for your PC. All new computers come pre-installed with this award-winning security package absolutely free for an entire year (RRP 79.95).

Testimonial

"I travelled to your Penrith computer shop to arrange for a BIOS flashing for my motherboard, which had a BIOS too old to work with my Ryzen 5. I called at 9 am, and it was sorted by 11 am the same day for just over 20. They seem happy to demonstrate the PC has been fixed."