Business Details
23 Years
experience
Your Trusted IT Partner in Harpenden
Harpenden Computer Services has been delivering expert IT solutions since 2003, combining over two decades of technical expertise with a commitment to customer satisfaction. Our team of certified engineers provides comprehensive support for both home and business users, specialising in computer repairs, network troubleshooting, and data recovery. We prioritise flexible working hours and transparent communication, ensuring clients receive timely assistance tailored to their specific needs.Our dedication to quality is reflected in our award-winning service, which includes proactive maintenance, cloud backups, and remote support. By maintaining a local presence in Harpenden while leveraging corporate-grade technology, we offer the reliability of a large IT department with the personal touch of a small business. All services are delivered with a focus on simplicity, avoiding technical jargon to ensure clarity for every client.
Services
PC Repairs
Business Support
Cloud Backups
Data Recovery
Computer Upgrades
Laptop Repairs
Email Setup
Remote Support
Details
- Year established: 2003
Highlights and features
- We have over 20 years of IT experience since 2003
- Our engineers provide flexible working hours and personal service
- We offer free loan laptops during repairs
- We provide 24/7 monitoring and proactive maintenance
- Our services include unlimited remote support and cloud backups
Services
Business Support
Our business IT support combines corporate expertise with local accessibility. We provide unlimited remote assistance, cloud backups, and on-site solutions for small businesses. Our services include dedicated IT management and proactive maintenance to ensure smooth operations.
Cloud Backups
Secure cloud backup solutions keep your files accessible across all devices. Our system offers unlimited storage with encryption for data protection. We help transition clients from local to cloud-based storage for enhanced reliability.
Data Recovery
We recover lost data from failed storage media including hard drives, SSDs, and memory cards. Our technicians handle physical and logical data loss scenarios. Recovery services cover both personal and business data requirements.
Computer Repairs
Comprehensive repair services for PCs, laptops, and Macs. We handle hardware failures, software issues, and liquid damage repairs. Each repair includes system optimisation and essential software installation.
Remote Support
Instant remote technical support resolves issues without onsite visits. Our team provides software troubleshooting and system maintenance through secure remote connections. Available as part of our business support packages.
People
Paul Ramsay
Founder
Paul established Harpenden Computer Services in 2003 after 10 years at General Electric. He brings corporate IT expertise to local businesses, focusing on accessible, high-quality technical solutions for both commercial and residential clients.
Questions
What IT services do you offer for small businesses?
We provide comprehensive business IT support including remote assistance, cloud backups, network management, and on-site repairs. Our services also include dedicated IT management and proactive system monitoring.
Do you offer emergency computer repair services?
While we don't provide 24/7 emergency services, we offer flexible appointment scheduling and loan laptops for urgent needs during regular business hours.
Can you help with data recovery from failed hard drives?
Yes, we recover data from failed storage devices including hard drives, SSDs, USB sticks, and memory cards. Our technicians handle both physical and logical data loss scenarios.
Do you provide home computer support services?
Yes, we support home users with PC and Mac repairs, internet setup, software issues, and system upgrades. Our services include loan laptops during repairs and free technical advice.
What payment methods do you accept?
We accept payments via bank transfer, credit/debit cards, and cash for our services. Payment terms for business clients can be arranged upon request.
Are your IT services available in Harpenden only?
While based in Harpenden, we serve clients throughout the surrounding areas. Remote support services are available to clients nationwide through secure online connections.
