Business Details
28 Years
experience
Emergency
services
Professional IT Support in Buxton
Established in 1998, Upland Systems has built a reputation as a trusted IT solutions provider based in Buxton, Derbyshire. Our team of six full-time professionals brings over 50 years of combined experience in delivering comprehensive IT support and cybersecurity solutions across the UK. We specialise in onsite IT support, server monitoring, network cabling, CCTV installation, and Microsoft AEP services, serving both businesses and individuals. Our Microsoft Partner status reflects our commitment to industry-leading standards and technical expertise. We pride ourselves on rapid response times, same-day service availability, and maintaining cutting-edge technical capabilities through continuous staff development.Our approach combines technical excellence with practical problem-solving, ensuring clients receive tailored solutions that enhance operational efficiency and digital security. With a proven track record of supporting organisations through periods of growth and technological transition, we maintain a strong focus on client education and preventive maintenance to minimise downtime and maximise system performance.
Services
IT support
Server monitoring
CCTV installation
Network cabling
Cybersecurity
Microsoft AEP
WiFi solutions
Data backup
Printer support
Remote working
Details
- Year established: 1998
Highlights and features
- 24 years of experience delivering IT solutions since 1998
- Microsoft Partner with certified technical expertise
- 24/7 server monitoring and emergency response capability
- Partnerships with ESET and UniFi for advanced security solutions
- Same-day onsite support across the UK
Associations and certifications
- Microsoft Partner
What people say
Exceptional value for money
Professional and courteous team
Fast response times
Expert technical knowledge
Reliable 24/7 support
Services
IT support
Our comprehensive IT support covers onsite and remote assistance for businesses and individuals. With 24/7 availability and rapid response times, we resolve technical issues across Windows, Mac, and mobile platforms. Our Microsoft-certified engineers handle hardware repairs, software troubleshooting, and system optimisation to minimise business downtime. We maintain stock of essential components for same-day repairs and provide ongoing technical maintenance contracts tailored to client requirements.
Server monitoring
Continuous server monitoring protects business operations with real-time threat detection and automated backups. Our system tracks performance metrics, identifies security vulnerabilities, and implements proactive maintenance. We provide detailed usage reports and maintain compliance with industry security standards. This service includes emergency response protocols and regular system updates to ensure optimal server performance and data protection for organisations of all sizes.
CCTV installation
Partnering with ESI specialists, we deliver advanced CCTV solutions for commercial and residential properties. Our installations include HD networked systems with remote monitoring capabilities. We offer number plate recognition, video analytics, and cloud storage integration. Each installation includes system training and ongoing maintenance support to ensure continuous security coverage and compliance with data protection regulations.
Cybersecurity
Our cybersecurity services combine ESET technology with expert implementation to protect against digital threats. We deploy endpoint protection, email encryption, and network security monitoring solutions. Services include vulnerability assessments, staff training on security best practices, and incident response planning. We ensure compliance with GDPR and other regulatory requirements while maintaining business continuity through robust threat prevention measures.
Microsoft AEP
As Microsoft Authorised Education Partners, we provide academic institutions with licensed software solutions and implementation support. Our services include Office 365 deployment, licensing compliance management, and technical training for educational organisations. We offer cost-effective procurement pathways and ongoing system maintenance to ensure educational establishments maximise their Microsoft technology investments.
People
Mark Stow
Director/Owner
Founder of Upland Systems with engineering background, Mark has led IT service delivery since 1998. He specialises in strategic technology solutions and business growth management.
Liam
Managing Director
Certified network engineer with Microsoft qualifications, Liam leads technical operations having joined the company in 2015 and completed advanced apprenticeships in IT infrastructure.
Callum
Head of Technical Operations
Qualified network engineer with Level 4 apprenticeship, Callum manages technical delivery after demonstrating exceptional skills during his college placement with the company.
Tony Lucas
Network Engineer
Experienced IT professional with 20+ years' experience, including roles at major corporations. Holds CompTIA Network+ and Microsoft certifications, specialising in infrastructure projects.
Jack
Network Engineer
Computer Science student with prior IT company experience, providing technical support while completing academic studies at Lancaster University.
Questions
What IT services do you offer for businesses?
We provide comprehensive IT support including server monitoring, cybersecurity, network infrastructure, CCTV systems, and Microsoft AEP solutions for businesses of all sizes.
Do you provide emergency IT support?
Yes, we offer 24/7 emergency IT support with rapid response times for critical business requirements.
Are you Microsoft certified?
We are officially certified as a Microsoft Authorised Education Partner with specialist expertise in Microsoft AEP solutions.
Do you support remote working setups?
Yes, we specialise in remote working IT solutions including secure connectivity, cloud services, and mobile device management.
What cybersecurity measures do you provide?
We offer ESET-powered security solutions including endpoint protection, email encryption, and network threat monitoring to safeguard business systems.
Do you offer IT audits for businesses?
Yes, we provide comprehensive IT audits with initial free consultation to assess and improve your organisation's technical infrastructure.
