Shadow Support

At Shadow Support Ltd, we pride ourselves on providing reliable and proactive IT support to businesses across the Midlands and beyond. With over 20 years of experience in the IT industry, we specialise in IT support and services that drive business growth and productivity.

Our Services

At Shadow Support Ltd, we understand that every business is unique, which is why we offer a range of services designed to meet the specific needs of your organisation. Our comprehensive IT support services include:

Business IT Support

Take the stress out of IT - by allowing us to work alongside you, we will keep your systems running smoothly. Proactive maintenance, 24/7 preventative monitoring, and reactive response times create a productive environment for your staff.

Cloud Services

We offer a wide range of productive and cost-effective cloud services that help streamline business processes, making it easy to access and share information from anywhere.

Backup Solutions

Our reliable backup and disaster recovery solutions ensure that your company data is safe and secure, providing peace of mind in the event of a disaster.

IT Consultancy

We evaluate, design, and execute technology strategies that deliver complex IT solutions that align with your business goals, helping you to make informed decisions about your IT infrastructure.

IT Security

Protecting your devices and data is paramount in today's high-risk environment. Our IT security services ensure that your organisation is protected from cyber threats and data breaches.

Remote Working/Work from Home

We help create a secure environment that allows you to seamlessly transition from working in an office to working from home or remotely, ensuring that you have access to all the files and software you need.

How We Do IT

At Shadow Support Ltd, we believe that IT support should be proactive, not reactive. That's why we offer:

24/7 Monitoring

We monitor your IT infrastructure 24/7 to prevent problems from occurring and to identify potential issues before they become major problems.

CUSTOMER SERVICE IS FUNDAMENTAL

We strive to provide a professional, punctual, and friendly service, ensuring that your experience with us is nothing short of exceptional.

FAIR AND TRANSPARENT PRICING

We believe that you should know what you're getting for your money. Our pricing is simple, transparent, and upfront, so you're never surprised by unexpected costs.

FAST AND RESPONSIVE SUPPORT

We understand that downtime is costly and frustrating. That's why we resolve 95% of problems the same day and respond to your concerns quickly and efficiently.

At Shadow Support Ltd, we are dedicated to providing businesses like yours with the IT support and services you need to thrive in today's fast-paced digital landscape. Contact us today to learn more about how we can help your business grow and succeed.