Business Details
10 Years
experience
Your Trusted IT Partner in Rugby
Reach IT is a customer-focused IT services provider with over 30 years of combined industry experience. We specialise in delivering proactive managed IT services, enterprise-grade cybersecurity solutions, and strategic consultancy to businesses across the Midlands and beyond. Our fixed monthly pricing model scales with your business, reducing per-device costs while maintaining robust system monitoring to prevent issues before they occur. Through partnerships with leading technology vendors, we provide access to cutting-edge solutions at competitive prices.Our team prioritises long-term relationships over aggressive sales tactics, tailoring services to meet specific business needs while maintaining full transparency in all operations. With a dedicated account manager for each client and a commitment to continuous improvement, we ensure technology becomes a strategic asset rather than an operational burden. Our proactive approach has helped numerous organisations achieve improved ROI through optimised IT infrastructure and reduced downtime.
Services
Managed IT Services
Cyber Security
IT Consultancy
Cloud Solutions
VoIP Systems
Details
- Year established: 2016
Highlights and features
- We offer 30+ years of combined IT expertise with proactive system monitoring
- Our fixed monthly pricing reduces per-device costs as your business grows
- We implement enterprise-grade cybersecurity solutions with compliance support
- Our dedicated account managers provide tailored technology strategies
- We partner with leading vendors to deliver cutting-edge solutions at competitive prices
What people say
Top class service
Amazing service
Great team
Problem sorted quickly
Professional firm
Services
Managed IT Services
Our managed IT services provide continuous monitoring and proactive maintenance of your technology infrastructure. This comprehensive solution includes helpdesk support, system updates, and performance optimisation to ensure minimal downtime. Businesses benefit from predictable costs and dedicated technical expertise while focusing on core operations.
Cyber Security
Enterprise-grade cybersecurity solutions protect against data breaches and cyber threats. We implement firewalls, encryption, and intrusion detection systems while ensuring compliance with GDPR and other regulations. Regular security assessments help maintain robust defences against evolving digital threats.
IT Consultancy
Strategic IT consultancy services help align technology investments with business goals. We provide cloud migration strategies, infrastructure assessments, and business continuity planning. Our experts deliver data-driven recommendations to improve efficiency and reduce operational costs.
Cloud Solutions
Secure cloud solutions enable flexible working and improved collaboration. We implement cloud storage, remote access systems, and software-as-a-service platforms. These solutions enhance business continuity while reducing reliance on physical infrastructure.
VoIP Systems
Modern VoIP communication solutions improve business connectivity with advanced features. Our implementation includes unified communications, call management, and integration with existing business applications. These systems reduce telephony costs while enhancing operational efficiency.
People
Paul O'Dell
Director
Paul founded Reach IT in 2016 with extensive industry experience. He focuses on strategic direction and maintaining customer relationships while ensuring technical excellence across all services.
Debbie O'Dell
Director
Debbie joined Reach IT in 2020, bringing financial and administrative expertise. She manages business operations and client relations while maintaining the company's commitment to transparency and quality.
Luke Owens
Senior IT Support Analyst
Luke joined as an apprentice in 2017 and now leads technical support. With eight years of hands-on experience, he specialises in system maintenance and client support.
Steve Jeffs
Senior Support Analyst
Steve rejoined the team in 2024 with significant technical expertise. He provides advanced troubleshooting and support solutions to ensure client systems operate efficiently.
Ant Allen
Project Lead
Ant joined in 2023 as Project Lead, managing technology implementations. He ensures smooth onboarding of new clients and oversees complex system integration projects.
Questions
What IT services do you offer for growing businesses?
We provide managed IT services, cybersecurity solutions, cloud migration, VoIP systems, and strategic consultancy tailored to business growth requirements.
How do you ensure data security for your clients?
We implement multi-layered security including firewalls, encryption, regular assessments, and compliance measures to protect against cyber threats.
What pricing models do you use for IT support?
We offer fixed monthly fees per device that reduce as your business grows, with transparent pricing and no hidden costs.
How does your onboarding process work?
Our streamlined process includes initial assessment, system migration, implementation of monitoring tools, and ongoing support tailored to your specific needs.
Do you provide support for remote working solutions?
Yes, we implement secure cloud solutions and remote access systems to enable flexible working arrangements for modern businesses.
What makes your IT services different from competitors?
We combine 30+ years of experience with proactive monitoring, transparent pricing, and dedicated account management for long-term partnerships.
