Business Details
16 Years
experience
Emergency
services
Your Trusted IT Support Partner in Bristol
Established in 2010, Quick Call Dave (QCD) has built a reputation as a trusted provider of IT support for both domestic and business clients across Bristol and North Somerset. With over two decades of corporate IT experience, our founder Dave Stevenson combines expertise from roles at Rolls-Royce, Airbus, and Amazon IMDb to deliver tailored technology solutions. Our team holds certifications from industry leaders including Apple, Microsoft, and Ubiquiti, ensuring technical excellence across managed IT services, Wi-Fi network design, and device repairs. We prioritise clear communication, avoiding technical jargon to ensure clients fully understand their solutions.Our approach combines on-site visits with cloud-based management systems to resolve issues efficiently while maintaining transparency through our ticketing system. Backed by comprehensive insurance and positive client testimonials, we focus on long-term relationships rather than one-time fixes. Our services extend beyond hardware repairs to include security system design, VOIP phone systems, and business-critical IT infrastructure management. With a proven track record of solving complex technical challenges, we remain committed to making technology accessible and reliable for all our clients.
Services
IT support
Managed IT services
Wi-Fi network design
Computer repairs
CCTV systems
Phone systems
Device upgrades
Security solutions
Network installations
VOIP systems
Details
- Year established: 2010
Highlights and features
- 14 years of combined corporate IT experience from industry leaders
- Apple Certified and Microsoft Cloud Partner status
- Personalised service with clear, jargon-free communication
- Emergency support available for urgent technical issues
- Proven track record with consistently positive client reviews
Associations and certifications
- Apple Certified
- Microsoft Cloud Partner
- Ubiquiti Enterprise (Wi-Fi)
What people say
Professionalism, Quality, Responsiveness, Value
Knowledgeable and professional
Highly recommend
Excellent and knowledgeable
Speedy and thorough
Services
Managed IT Services
Our managed IT services provide continuous monitoring and maintenance of business technology infrastructure. This includes email systems, security protocols, cloud applications, and data backup solutions. By proactively managing your IT environment, we ensure operational continuity while reducing unexpected costs through predictable monthly pricing.
Wi-Fi Network Design
Specialising in Ubiquiti enterprise Wi-Fi systems, we design and implement robust wireless networks tailored to your property's requirements. Our solutions address coverage issues in both residential and commercial settings, using cloud-managed systems that allow remote monitoring and optimisation for consistent performance.
Computer Repairs
We offer comprehensive repair services for Apple and PC devices, including screen replacements, SSD upgrades, and hardware diagnostics. Our engineers safely handle delicate components like bonded iMac screens while providing clear explanations of required repairs and associated costs.
CCTV Systems
Designing tailored security solutions using Hikvision, HiLook, and Dahua equipment, we create CCTV systems that balance coverage requirements with budget considerations. Our installations include both domestic and business applications with remote monitoring capabilities for enhanced security.
VOIP Phone Systems
We supply and manage VOIP communication systems using 3CX technology with Yealink devices. Our solutions enable multi-device integration for business calls while maintaining professional caller ID presentation, helping reduce telecoms costs through internet-based calling.
People
Dave Stevenson
Founder & Lead Engineer
Former Rolls-Royce engineer and Amazon software specialist with 20+ years' corporate IT experience. Holds pilot's license and applies aerospace precision to IT support. Established QCD in 2010 to provide accessible technology solutions for homes and businesses.
Oleg
Microsoft Specialist
Experienced Microsoft support technician with expertise in troubleshooting complex Windows environments. Combines technical proficiency with approachable communication style to resolve business IT challenges efficiently while maintaining client understanding.
Jo
Operations Manager
Manages scheduling, inventory, and client communications with precision. Ensures smooth service coordination through our transparent ticketing system while serving as primary client contact for appointment organisation and equipment logistics.
Matt
Network Engineer
Qualified electrician with 17 years' experience installing structured cabling solutions. Specialises in Ubiquiti Wi-Fi systems and CCTV installations, balancing technical requirements with property aesthetics for both domestic and commercial environments over 8 years with QCD.
Questions
What areas do you cover?
We serve Bristol, North Somerset, Clevedon, Portishead, Nailsea, Long Ashton, and surrounding areas including Tickenham, Churchill, and South Gloucestershire.
Do you work with both Apple and PC devices?
Yes, our engineers are certified in both Apple and Microsoft platforms, providing repair and support services for Macs, PCs, iMacs, and Windows systems.
Can you help with urgent technical issues?
We offer emergency support for critical problems, with same-day visits available for urgent matters like security breaches or business-critical system failures.
Are your engineers qualified?
Our team holds industry certifications including Apple Certified, Microsoft Cloud Partner, and Ubiquiti Enterprise accreditation, with combined experience from major corporations like Rolls-Royce and Airbus.
Do you provide business IT solutions?
Yes, we offer managed IT services, VOIP phone systems, cloud security, and network infrastructure for small businesses, including Microsoft 365 migration and Jamf MDM implementation.
How do you handle service requests?
We use a transparent ticketing system for efficient tracking, but also accept phone calls and WhatsApp messages. Emergency cases receive immediate attention regardless of submission method.
