Business Details
Your Trusted IT Support Partner in Sunbury-on-Thames
Established with over 45 years of expertise in the IT industry, My PC Helper delivers professional computer support and repair services to homes and small businesses across Sunbury-on-Thames and surrounding areas. Our CompTIA+ certified technician provides comprehensive solutions for Windows and Mac systems, including performance tuning, data recovery, virus removal, and network setup. We prioritise clear communication and practical advice, ensuring clients understand technical processes in plain English. Remote support options and flexible on-site visits accommodate urgent needs while maintaining high service standards. Our commitment to fair pricing and customer satisfaction has earned consistent recommendations from local residents and businesses.With a proven track record of resolving complex technical issues, we combine technical proficiency with a personal approach to IT support. Our services extend to software guidance, hardware upgrades, and tailored advice on system improvements. Operating across Sunbury, Hampton, Staines, and neighbouring communities, we aim to make reliable IT assistance accessible to all. By focusing on long-term client relationships, we ensure ongoing support for evolving technological needs. This dedication to excellence positions us as a trusted partner for both immediate repairs and sustained IT maintenance.
Services
PC and Mac Repairs
Data Backup
Virus Removal
Remote Support
Network Setup
Software Guidance
Hardware Upgrades
System Optimisation
Data Recovery
Technical Training
Highlights and features
- Over 45 years' experience in the IT industry
- Fully qualified CompTIA+ certified technician
- Remote support and on-site visit options
- Transparent explanations of technical processes
- Fair pricing strategy with no hidden fees
Associations and certifications
- CompTIA A+
What people say
Highly recommend
Exceptionally skilled
Fair pricing strategy
Outstanding service
Reliable support
Services
PC and Mac Repairs
Comprehensive repair services for Windows and Apple devices, addressing hardware failures, software issues, and system crashes. Our certified technician diagnoses problems efficiently and implements lasting solutions. Clients receive clear explanations of repair processes and preventive maintenance advice.
Data Backup
Customised backup solutions for personal and business data, including automated scheduling and storage recommendations. We implement secure systems to prevent data loss from hardware failure or cyber threats. Clients receive guidance on maintaining backup integrity and recovery procedures.
Virus Removal
Complete elimination of viruses, spyware, and other malicious software from computers and networks. Our service includes security software installation and configuration. Clients benefit from enhanced system performance and ongoing protection against digital threats.
Remote Support
Secure remote troubleshooting for software issues, configuration problems, and system optimisation. This service minimises downtime while maintaining data security. Clients receive real-time guidance and step-by-step support from our experienced technician.
Network Setup
Professional network configuration for home and small business environments, including wired and wireless solutions. We ensure secure, reliable connectivity across devices. Clients receive training on network management and troubleshooting common connection issues.
People
Peter Swettenham
Owner & IT Technician
CompTIA+ certified IT professional with over 45 years' industry experience, specialising in computer repairs and technical support. Known for clear communication and practical problem-solving, Peter serves Sunbury and surrounding areas with reliable on-site and remote assistance.
Questions
What areas do you cover?
We serve Sunbury-on-Thames, Hampton, Staines, Walton, Shepperton, Teddington, Twickenham and surrounding areas.
Do you work with both Windows and Mac systems?
Yes, our services cover both Windows PCs and Apple Mac computers for repairs and technical support.
Are you certified for IT repairs?
Yes, we hold CompTIA+ certification, demonstrating industry-standard technical competence and customer service skills.
Can you help with data recovery?
We specialise in retrieving lost data from failed drives, ensuring files are recovered in their original organisational structure.
Do you offer remote support options?
Yes, we provide secure remote troubleshooting alongside on-site visits for flexible technical assistance.
How do you explain technical issues?
We use plain English explanations to ensure non-technical users understand problems and solutions clearly.
