Business Details
26 Years
experience
Emergency
services
Your Trusted IT Partner in Doncaster
Established in 2000 by David Tatham and Glen Conway, Flarepath has evolved into a leading IT services provider serving South Yorkshire. Our 25+ years of hands-on experience supporting SMEs in Doncaster, Rotherham, and Sheffield form the foundation of our expertise. As Microsoft-certified engineers, we specialise in secure, scalable IT solutions including cloud services, network security, and cyber security. Our proactive approach combines enterprise-grade technology with localised support, ensuring businesses benefit from tailored solutions without technical jargon. We maintain rigorous security standards through Cyber Essentials certification and regular vulnerability assessments.Our commitment to innovation is demonstrated through continuous investment in cutting-edge technologies and staff development. With rapid response times and flexible service level agreements, we prioritise business continuity and client satisfaction. Our comprehensive backup and disaster recovery systems protect critical data, while our cloud migration expertise helps businesses transition to modern infrastructure. Through strategic technology alignment, we empower clients to focus on growth while we manage their IT infrastructure. This combination of technical excellence, local knowledge, and customer-centric approach has established us as Yorkshire's trusted IT partner.
Services
Managed IT Services
Cloud Solutions
Network Security
Cyber Security
Data Backup
Details
- Year established: 2000
Highlights and features
- 25+ years of SME IT support experience in South Yorkshire
- Microsoft-certified engineers with specialist cloud expertise
- 90% remote support resolution within two hours
- Flexible SLAs tailored to business growth plans
- Proactive security with annual vulnerability assessments
Associations and certifications
- Microsoft
- Cyber Essentials
Services
Managed IT Services
Our comprehensive managed IT services provide continuous monitoring and proactive maintenance for business systems. Covering software updates, security protocols, and hardware support, we ensure minimal downtime through real-time threat detection and rapid response mechanisms. Microsoft-certified engineers implement tailored solutions that align with specific business requirements while maintaining strict compliance with security standards.
Cloud Solutions
We deliver scalable cloud infrastructure solutions that eliminate traditional server requirements. Our Microsoft Azure and 365 expertise enables seamless transition to cloud-based operations with cost-effective pay-as-you-go models. Implementation includes secure data migration, access control configuration, and ongoing optimisation to ensure businesses maximise cloud computing benefits while maintaining regulatory compliance.
Network Security
Enterprise-grade network security solutions protect business infrastructure through advanced firewall configurations and intrusion detection systems. Our certified engineers implement perimeter security measures, encrypted communications, and 24/7 monitoring to prevent unauthorised access. Regular vulnerability assessments and rapid incident response protocols ensure continuous protection against evolving cyber threats.
Cyber Security
Comprehensive cyber security services include endpoint protection, ransomware recovery planning, and employee training programs. We deploy advanced threat detection tools and implement robust encryption protocols to safeguard sensitive data. Annual vulnerability scans and incident response plans ensure businesses maintain operational continuity while meeting regulatory requirements for data protection.
Data Backup
Our dual on-site and cloud-based backup solutions provide complete data protection with rapid recovery capabilities. Automated backup systems ensure continuous data integrity while flexible retention policies accommodate varying business needs. In case of system failure, our recovery protocols guarantee minimal data loss and swift restoration of critical business operations.
People
David Tatham
Co-Founder
Co-founder with 25+ years' experience delivering practical IT solutions for Yorkshire businesses. Specialises in strategic technology alignment and infrastructure modernisation through innovative cloud implementations.
Glen Conway
Co-Founder
Co-founder focused on technical excellence and service delivery standards. Leads engineering team in maintaining Microsoft-certified practices and implementing cutting-edge security protocols across client networks.
Questions
What IT services do you offer for SMEs?
We provide managed IT support, cloud solutions, network security, cyber security, and data backup services tailored for SME requirements.
Can you support Microsoft 365 implementations?
Yes, we offer full Microsoft 365 lifecycle management including migration, configuration, security policies, and user training.
Do you provide both remote and onsite support?
We offer remote helpdesk support with rapid onsite response available in Doncaster within 24 hours.
How quickly do you resolve IT issues?
90% of remote support tickets are resolved within two hours through our proactive monitoring and rapid response system.
Can service levels be customised?
Yes, we offer flexible SLAs that can be tailored to match specific business requirements and budget considerations.
Do you offer cybersecurity assessments?
We provide annual vulnerability scans and employee training programs as part of our comprehensive cyber security services.
