Business Details
23 Years
experience
Professional Computer Repair in Stroud
Established in 2003, PC Prop has been delivering professional computer repair and IT support services to Stroud and surrounding areas. With over two decades of hands-on experience since the mid-1980s, our founder Matt Hughes combines formal qualifications in IT, media, and music technology with a unique problem-solving approach shaped by his dyslexia. We specialise in on-site repairs, ensuring transparency and minimal disruption by avoiding technical jargon and keeping clients informed throughout the process.Our services cater to both home and business customers, including notable clients like Blandon Systems and Frowens Estate Agents. Integrity and customer satisfaction remain central to our operations, offering confidential, reliable solutions tailored to individual needs. From hardware upgrades to wireless network setup, we provide comprehensive support backed by a commitment to continuous learning and adaptation in the evolving IT landscape.
Services
Computer Repairs
Virus Removal
Network Setup
Data Recovery
Wi-Fi Solutions
System Optimisation
Technical Training
Hardware Supply
Remote Support
Security Software
Details
- Year established: 2003
Highlights and features
- We offer 20+ years of local IT expertise since 2003
- On-site repairs prioritise transparency and minimal disruption
- Dyslexic problem-solving approach for creative technical solutions
- No hidden fees - clear pricing with 45/hour rate
- Serving 400+ loyal home and business customers
Associations and certifications
- ESET
What people say
Quick efficient service
Trustworthy technician
Reliable problem solving
Clear explanations
Prompt follow-up
Services
Computer Repairs
Comprehensive diagnostics and hardware/software repairs conducted on-site to minimise disruption. Services include component replacement, performance optimisation, and troubleshooting for both desktop and laptop systems. All work includes clear explanations and written guidance for future reference.
Virus Removal
Professional eradication of viruses, spyware, and other malicious software using ESET security solutions. Includes system scanning, threat removal, and security reinforcement to prevent future infections. Clients receive ongoing protection advice and recommended security practices.
Network Setup
Installation and configuration of wired/wireless networks for home and business environments. Services cover router setup, file/print sharing, internet connectivity optimisation, and secure network configuration to ensure reliable multi-device operation.
Data Recovery
Specialised recovery of lost or corrupted data from hard drives, SSDs, and storage devices. Utilises advanced tools to retrieve documents, photos, and critical files while maintaining data integrity and confidentiality throughout the process.
Wi-Fi Solutions
Comprehensive Wi-Fi installation, optimisation, and troubleshooting services. Includes network security configuration, signal boosting solutions, and connectivity problem resolution to ensure stable, high-speed wireless internet access across all devices.
People
Matt Hughes
Owner
Founder of PC Prop since 2003, Matt combines formal IT qualifications with 30+ years practical experience. His dyslexic perspective enables creative problem-solving approaches, serving over 400 satisfied customers while maintaining clear, jargon-free communication.
Questions
What areas do you cover?
We serve Stroud and surrounding areas including Nailsworth, Painswick, Tetbury, and Gloucester. Please contact us for specific location confirmation.
Do you offer remote support options?
Yes, we provide remote assistance for software issues when an internet connection is available, complementing our on-site repair services.
What computer problems can you fix?
We handle hardware/software issues, virus removal, data recovery, network setup, Wi-Fi problems, system optimisation, and technical training.
Are there any hidden fees?
No hidden charges. Our transparent pricing includes £45/hour rate with clear communication about costs before any work begins.
Do you work with businesses?
Yes, we support numerous local businesses including Blandon Systems and Frowens Estate Agents with tailored IT maintenance and repair solutions.
How can I prevent future computer issues?
We recommend our 6-month system check-up service to maintain optimal performance, security, and prevent potential hardware failures.
