Business Details
37 Years
experience
Emergency
services
Your Trusted IT Support Partner in Oxford
Established in 1989, CIS has built a reputation as a leading managed IT service provider with national coverage. Our expertise spans cloud solutions, cybersecurity, communications infrastructure, and comprehensive IT support. With over 35 years of experience, we deliver tailored technology solutions that align with business objectives, ensuring operational efficiency and security. Our team of certified professionals provides 24/7 monitoring, rapid issue resolution, and strategic consultancy to organisations of all sizes.We prioritise client partnerships, offering flexible managed contracts and proactive support to minimise downtime. Recognised for our technical excellence, we maintain a 99.8% ticket resolution rate and a 4.83/5.00 customer satisfaction score. Our accreditations and long-standing client relationships underscore our commitment to innovation and reliability in an evolving digital landscape.
Services
Cloud Solutions
Cyber Security
Communications
IT Support
Backup Recovery
Details
- Year established: 1989
Highlights and features
- 35 years of expertise in managed IT services
- 24/7 monitoring and rapid issue resolution
- Tailored cloud and cybersecurity solutions
- 99.8% ticket resolution rate
- Nationwide support with localised service
What people say
Prompt professional service
Excellent support
Dependable partner
Cost-effective solutions
Rapid issue resolution
Services
Cloud Solutions
We deliver scalable cloud solutions tailored to business needs, including private cloud hosting, Microsoft 365, and Infrastructure as a Service. Our flexible subscription models ensure cost-effectiveness, while secure architectures protect data and enable seamless remote access. With 24/7 monitoring and rapid recovery, we ensure uninterrupted operations for organisations relying on cloud infrastructure.
Cyber Security
Our cybersecurity services encompass vulnerability management, penetration testing, and managed security awareness training. We implement robust defences against threats through continuous monitoring, encryption, and multi-factor authentication. By aligning security strategies with business goals, we protect sensitive data and ensure compliance with industry standards for organisations of all sizes.
IT Support
We provide comprehensive IT support, including managed services, consultancy, and 24/7 helpdesk assistance. Our team resolves technical issues promptly, conducts IT audits, and offers training to optimise system efficiency. With a 99.8% resolution rate, we ensure minimal downtime and sustained operational productivity for businesses relying on seamless IT infrastructure.
Backup Recovery
Our backup and recovery solutions ensure business continuity through secure onsite and offsite data storage. Regularly tested protocols enable rapid restoration following cyberattacks or system failures. By implementing resilient architectures, we safeguard critical information and maintain compliance, allowing organisations to recover swiftly from disruptions while preserving operational integrity.
Communications
We design bespoke communication systems, including VoIP, broadband, and mobile connectivity solutions. Our experts ensure reliable internet access, hosted telephony, and redundant networks to maintain business communication. By optimising infrastructure, we enhance collaboration and connectivity for organisations requiring uninterrupted communication channels across diverse operational environments.
People
Matthew Grantham
Managing Director
Matthew leads CIS with strategic vision, driving innovation in cloud and cybersecurity solutions. With extensive industry experience, he focuses on aligning technology with business growth, ensuring client satisfaction through operational excellence and forward-thinking leadership.
Daniel Hadland
Technology & Innovation Director
Daniel spearheads technological advancements at CIS, overseeing cutting-edge IT solutions. His expertise in emerging technologies ensures clients receive innovative, future-ready infrastructure while maintaining security and efficiency across managed services.
Nick Shaw
Head of Sales
Nick manages client relationships and business development, translating technical capabilities into tailored solutions. His client-centric approach ensures organisations achieve their IT objectives through strategic partnerships and consultative support.
Gabriella Procaccini
HR & Operations Manager
Gabriella oversees human resources and operational efficiency, fostering a culture of excellence. Her focus on talent development and process optimisation ensures CIS maintains high service standards and employee engagement.
Sam Russell
Service Delivery Manager
Sam ensures seamless service execution, managing technical teams to deliver reliable IT support. His operational expertise guarantees timely resolution of client issues, maintaining CIS's reputation for responsiveness and technical proficiency.
Questions
What IT services does CIS offer?
CIS provides cloud solutions, cybersecurity, communications infrastructure, IT support, and backup recovery services tailored to business needs.
Do you provide 24/7 IT support?
Yes, we offer 24/7 monitoring and rapid response support to ensure minimal downtime for your business operations.
How do you ensure data security?
We implement multi-layered cybersecurity measures, including encryption, penetration testing, and continuous vulnerability management to protect your data.
Can you support businesses outside the UK?
While based in the UK, we collaborate with international partners to deliver co-managed IT services across regions.
What industries do you work with?
We serve diverse sectors including finance, legal, manufacturing, and non-profits, offering tailored solutions for specific industry needs.
How do you handle data recovery?
Our backup solutions ensure rapid recovery through tested protocols, minimising disruption following cyberattacks or system failures.
