Business Details
16 Years
experience
Emergency
services
Your Trusted IT Support Partner in Lincoln
Lincoln IT Solutions is a small, experienced team dedicated to helping businesses across Lincolnshire maintain efficient and reliable technology operations. With over 15 years of combined expertise, we specialise in providing tailored IT support solutions for organisations ranging from small consultancies to enterprises with 80+ staff. Our services encompass remote monitoring, proactive maintenance, server support, virtualisation, and cybersecurity, ensuring businesses remain operational without unnecessary complexity. We prioritise direct communication, avoiding outsourced call centres or automated ticket systems, and focus on delivering practical solutions without technical jargon. Our engineers possess extensive certifications, including Microsoft Certified Systems Engineer status, and have implemented cost-saving virtualisation projects for educational institutions.Since 2010, we have supported over 100 businesses in Lincoln, Newark, Nottingham, and surrounding areas, maintaining a commitment to fast response times and transparent pricing. Our approach combines technical proficiency with a personal touch, addressing common IT challenges such as unreliable backups, network instability, and urgent hardware failures. By offering both remote and on-site assistance, we adapt to client needs while maintaining consistent service quality. Our goal is to simplify IT infrastructure management, allowing businesses to concentrate on their core operations without technological disruptions.
Services
IT Support
Managed IT
Server Support
Backup and DR
Virtualisation
VLAN Networks
Cyber Security
Microsoft 365
Web Design
VoIP
Details
- Year established: 2010
Highlights and features
- We have over 15 years of experience supporting Lincolnshire businesses
- No outsourcing - direct support from experienced local engineers
- Guaranteed response within the hour for existing support customers
- Combination of remote and on-site support options available
- Transparent pricing with no hidden fees or contracts
Associations and certifications
- Microsoft Certified Systems Engineer
Services
IT Support
Our IT support services provide comprehensive technical assistance for businesses of all sizes. We offer rapid response times and direct communication with experienced engineers. Our team resolves issues ranging from network instability to hardware failures, ensuring minimal disruption to business operations through both remote and on-site solutions.
Managed IT
Managed IT services deliver continuous monitoring and proactive maintenance of business technology infrastructure. We implement scalable solutions tailored to organisational needs, from small businesses with 10 devices to large enterprises with complex networks. This includes server management, software updates, and security protocol implementation to prevent technical issues before they occur.
Cyber Security
Our cyber security solutions protect business data and systems from evolving digital threats. We implement firewalls, intrusion detection systems, and employee training programs to mitigate risks. Regular security audits and vulnerability assessments ensure compliance with industry standards while maintaining operational continuity for Lincolnshire-based organisations.
Web Design
Web design services create professional, responsive websites tailored to business requirements. We focus on user experience, mobile compatibility, and search engine optimisation. Our development process includes content management system integration and ongoing maintenance to ensure websites remain current and functional for target audiences.
VoIP Systems
VoIP system implementation provides businesses with scalable communication solutions using internet technology. We design and install voice networks that integrate with existing IT infrastructure, offering cost-effective alternatives to traditional phone systems. Our support includes maintenance, call routing configuration, and quality assurance testing for reliable business communications.
People
Steve Woodhouse
Managing Director
With over 25 years in IT, Steve Woodhouse founded Lincoln IT Solutions in 2010 after serving as Network Manager at Lincoln College. He holds an HNC in Computer Studies and Microsoft Certified Systems Engineer accreditation, specialising in virtualisation technologies that saved educational institutions significant costs through efficient infrastructure management.
Questions
How quickly can you respond to IT issues?
Existing support customers receive assistance within the hour. New clients in urgent situations should call directly for immediate help.
Do you offer one-off IT support services?
Yes, we provide ad-hoc support for specific technical problems without requiring ongoing contracts.
Can you handle both remote and on-site IT problems?
We resolve 95% of issues remotely, with on-site visits available across Lincolnshire and surrounding areas when necessary.
What are your pricing structures for IT support?
We offer affordable monthly packages for continuous support and fixed pricing for individual jobs with no hidden charges.
Do you work with small businesses or just large enterprises?
We support organisations of all sizes, from small businesses with three devices to large companies with complex networks.
