Business Details
18 Years
experience
Managed IT Support Lincolnshire
Established in 2008, we are a trusted IT support provider based in Louth, Lincolnshire, serving SMEs across the East Midlands and beyond. Our team specialises in Microsoft technologies, including on-premise servers, Azure Cloud, and Office 365, while maintaining partnerships with industry leaders like Microsoft, Cisco, and Fujitsu. We hold the Cyber Essentials certification, demonstrating our commitment to robust cybersecurity practices. Our proactive approach combines 24/7 monitoring, daily safety checks, and tailored service level agreements to ensure minimal downtime and maximum efficiency.With over 15 years of experience, we pride ourselves on building long-term relationships by acting as an extension of our clients' teams, offering fixed-price support contracts and industry-leading solutions for security, productivity, and disaster recovery. Our vision is to exceed industry standards through professionalism, innovation, and client-centric service delivery.
Services
Managed IT Support
Cyber Security
Office 365
Hosted Telephony
Backup & Disaster Recovery
Details
- Year established: 2008
Highlights and features
- We have over 15 years of experience in managed IT services for SMEs.
- Our team holds partnerships with Microsoft, Cisco, and Fujitsu.
- Cyber Essentials certification ensures robust cybersecurity standards.
- Fixed-price support contracts eliminate unexpected IT costs.
- Proactive 24/7 monitoring minimises system downtime and risks.
Associations and certifications
- Cyber Essentials
What people say
Very friendly
No trouble
Trusted partner
Reliable service
Long-term relationships
Services
Managed IT Support
Our managed IT support ensures seamless operations through proactive monitoring, daily safety checks, and guaranteed response times via service level agreements. We handle all infrastructure, from servers to network switches, allowing businesses to focus on core activities. With 15+ years of expertise, we provide fixed-price contracts and 24/7 support for SMEs.
Cyber Security
Cybersecurity solutions include next-gen antivirus, email fraud protection, and device encryption. We implement AI-driven defenses against ransomware, phishing, and malware while ensuring compliance with Cyber Essentials standards. Our proactive measures safeguard data and prevent unauthorized access across all business systems.
Office 365
Office 365 integration provides secure access to Microsoft tools like Teams, Exchange, and SharePoint. We ensure data backup for email, OneDrive, and SharePoint, with rapid recovery options. This cloud-based solution eliminates license costs and offers scalable productivity tools for remote and hybrid work environments.
Hosted Telephony
Hosted telephony replaces traditional PBX systems with cloud-based solutions, enabling flexible communication via IP handsets. Features include call management, mobile integration, and cost-effective international calling. Businesses avoid hardware maintenance while gaining scalable, secure voice communication infrastructure.
Backup & Disaster Recovery
Our backup solutions combine onsite appliances and offsite cloud storage for rapid recovery during data loss. We design disaster recovery plans to restore critical systems within hours, ensuring business continuity. Office 365 data backup covers emails, files, and collaboration tools with one-click restoration.
Questions
What IT services do you offer for SMEs?
We provide managed IT support, cybersecurity, Office 365 integration, hosted telephony, and backup solutions tailored for SMEs.
How do you ensure cybersecurity compliance?
We hold Cyber Essentials certification and implement AI-driven antivirus, email protection, and device encryption to meet security standards.
Can you help with Office 365 data backup?
Yes, we back up Exchange Online, SharePoint, OneDrive, and Teams data with rapid recovery options for Microsoft 365 users.
Do you offer 24/7 IT support?
Our services include proactive 24/7 monitoring, but direct support hours follow standard business operations unless specified in contracts.
What areas do you serve?
We primarily serve Lincolnshire, Scunthorpe, and surrounding East Midlands regions for on-site and remote IT services.
How do hosted telephony systems benefit businesses?
Hosted telephony reduces costs, eliminates PBX maintenance, and enables flexible communication via IP phones and mobile integration.
