Business Details
23 Years
experience
Emergency
services
Trusted IT Support Services in London
SysFix IT Support has been delivering comprehensive IT solutions to businesses and residential clients across the UK since 2003. Our team of DBS-checked professionals specialises in managed IT services, remote support, and fixed-price packages tailored to meet diverse technological needs. With a proven track record of resolving complex IT challenges, we combine technical expertise with a customer-centric approach to ensure minimal downtime and maximum operational efficiency. Our Microsoft Certified Partner status reflects our commitment to industry-leading standards in cybersecurity, cloud services, and infrastructure management.We prioritise transparency in pricing, offering flexible payment options including direct debit arrangements for business clients. Through strategic partnerships and continuous staff training, we maintain cutting-edge capabilities in server management, data backup, and Office 365 migration while preserving the personal service that distinguishes us from larger corporate providers. Our community engagement initiatives demonstrate our broader commitment to responsible business practices beyond technical excellence.
Services
Managed IT Services
Remote IT Support
Data Backup
Cloud Services
Server Support
Computer Repair
Cybersecurity
Office 365 Migration
Network Management
IT Consultancy
Details
- Year established: 2003
Highlights and features
- We have over 20 years of experience in business IT support services
- All our IT staff are DBS security checked for client protection
- We provide same day remote IT support services across London
- Our fixed price IT support packages include unlimited online PC support
- We hold Microsoft Certified Partner status for technical excellence
Associations and certifications
- Microsoft Certified Partner
What people say
Outstanding IT support
Quick response
Knowledgeable staff
Fixed problems
Excellent service
Services
Managed IT Services
SysFix provides comprehensive managed IT services covering network infrastructure, server maintenance, and cybersecurity. Our proactive monitoring prevents system failures while regular updates ensure optimal performance. Businesses benefit from predictable costs and dedicated technical support.
Remote IT Support
Our remote IT support resolves technical issues without requiring on-site visits. Using secure 256-bit encryption, engineers access systems to fix software problems, update security, and optimise performance. Available same-day for London-based clients during office hours.
Data Backup
SysFix offers fully managed data backup solutions protecting critical business information. Services include Microsoft Teams backup, email archiving, and server redundancy. Our systems ensure rapid data recovery with minimal disruption to operations.
Office 365 Migration
We specialise in migrating email systems to Office 365 with seamless integration. Our service includes data transfer, mailbox configuration, and ongoing management. Businesses receive 50GB mailboxes and continuous technical support.
Computer Repair
SysFix provides computer repair services for both Mac and PC systems. Our Croydon-based engineers fix hardware failures, software issues, and performance problems. We offer collection/drop-off services and 15-minute fault diagnosis for urgent cases.
People
Paul Stanbra
Chief Executive
Founder of SysFix IT Support with 20+ years' experience in server technologies and cybersecurity. Former European IT Manager at Fleishman Hillard, managing 400+ workstations. Microsoft Certified Partner with specialist knowledge in cloud solutions.
Questions
What areas do you cover for on-site support?
We provide on-site support within the M25 area including London, Croydon, and surrounding counties. Remote support is available worldwide with internet access.
Are your engineers DBS checked?
All our technical staff undergo DBS security checks to ensure the protection of vulnerable adults and children during on-site visits.
Do you offer emergency IT support?
Yes, we provide same-day remote IT support and urgent call-outs within London during office hours. Emergency charges apply for out-of-hours service.
What payment options are available?
Business clients can pay by direct debit for IT support packages. Individual customers may use card payments or bank transfers for one-off services.
How much do your IT support packages cost?
Managed IT support packages start from £250 per month, including unlimited remote support during office hours and proactive system maintenance.
Can you help with Office 365 management?
We offer fully managed Office 365 services including migration, mailbox management, and licensing at £3.50 per user monthly with 24/7 technical support.
Videos
