Business Details
We have provided expert computer repair and IT support services from our Fleet base for over twenty years. Our team operates as HelpSaveMyComputer, the dedicated consumer brand of Firstex IT Ltd, a company registered at Companies House since 2007. We hold membership with the Association of Computer Repair Business Owners, demonstrating our commitment to professional standards and integrity. We maintain comprehensive insurance coverage, including two million pounds public liability and one million pounds professional indemnity. Our technical expertise originates from managing complex corporate, local government, and NHS IT infrastructures daily. We build and maintain our own servers, networks, and bespoke workstations, giving us practical knowledge beyond theoretical training.
We apply this enterprise-grade experience to resolve home and small business issues efficiently and permanently. We offer flexible appointment options seven days a week, including home visits, remote support, and workshop drop-offs. We specialise in data recovery, legacy system support, and custom-built computers tailored to exact specifications. We guarantee transparent pricing and honest advice, ensuring every client receives the most cost-effective solution. We pride ourselves on rapid turnaround times, minimising disruption to your personal or professional workflow.
We apply this enterprise-grade experience to resolve home and small business issues efficiently and permanently. We offer flexible appointment options seven days a week, including home visits, remote support, and workshop drop-offs. We specialise in data recovery, legacy system support, and custom-built computers tailored to exact specifications. We guarantee transparent pricing and honest advice, ensuring every client receives the most cost-effective solution. We pride ourselves on rapid turnaround times, minimising disruption to your personal or professional workflow.
Highlights and features
- We possess over twenty years of IT infrastructure experience.
- We hold ACRBO membership ensuring professional repair standards.
- We carry 2m public liability and 1m professional indemnity insurance.
- We build and manage enterprise servers and networks daily.
- We offer seven-day-a-week appointments including home visits.
Services
Computer Repairs
We diagnose and repair hardware and software faults across laptops, desktops, Macs, and all-in-one devices for home and business clients. Our service resolves connectivity issues, email errors, printing failures, and website access problems with minimal downtime. We provide on-site, remote, or workshop appointments seven days a week throughout Fleet.
Custom PC Builds
We design and assemble bespoke desktop computers tailored to your exact specifications and budget requirements. Our builds range from high-performance gaming rigs to reliable office workstations using quality components. We leverage enterprise procurement experience to deliver optimal value and reliability for every system.
Data Migration
We transfer all files, applications, and settings securely from your old device to a new computer or operating system. Our migration service ensures zero data loss and seamless continuity for both personal and small business users. We handle complex transfers including legacy platforms and custom software configurations.
Backup & Recovery
We recover lost or deleted photos, documents, and critical data from failing or formatted storage devices using advanced forensic techniques. Our automated backup solutions protect home and business systems against hardware failure, ransomware, and accidental deletion. We configure scheduled local and cloud redundancy tailored to your retention needs.
Legacy System Support
We maintain and troubleshoot outdated operating systems including Windows XP and Windows 7 for specialised industrial or business applications. Our engineers possess deep architectural knowledge of legacy platforms enabling secure integration with modern networks. We provide cost-effective extended support eliminating the need for premature hardware replacement.
