Business Details
16 Years
experience
Emergency
services
Your Trusted IT Support Partner in Croydon
RedDoor IT has established itself as a trusted strategic technology partner for businesses of all sizes. With over 15 years of experience in managed IT support and cybersecurity, the company specialises in delivering tailored technology solutions that align with clients' operational goals. Our team of certified professionals provides 24/7 UK-based support, combining technical expertise with proactive system monitoring to ensure business continuity. We maintain IASME-licensed Cyber Essentials and Cyber Essentials Plus certifications, demonstrating our commitment to industry standards. Through custom real-time reporting and flexible service agreements, we help organisations optimise their IT infrastructure while maintaining strict compliance with data protection regulations.Our engineers possess extensive experience in Microsoft 365 implementation, cloud storage solutions, and hosted desktop environments. By offering cost-effective VOIP systems and hardware procurement services, we enable businesses to modernise their operations without compromising security or efficiency. The company's proven track record includes successful implementations for clients ranging from small trades businesses to enterprises with 50+ employees.
Services
Managed IT Support
Cyber Security
Microsoft 365
Cloud Storage
Hosted Desktops
Hardware Sales
Consumables Supply
VOIP Systems
Business Broadband
Cyber Essentials
Details
- Year established: 2010
Highlights and features
- 15 years of proven expertise in business IT support
- 24/7 UK-based technical support team
- Cyber Essentials certified service provider
- Proactive system monitoring and maintenance
- Tailored solutions for businesses with 20-50 employees
Associations and certifications
- IASME Cyber Essentials
- IASME Cyber Essentials Plus
- ISO 27001
What people say
Quick response times
Technical expertise
Proactive support
Reliable service
Professional team
Services
Managed IT Support
Our comprehensive managed IT support services provide continuous system monitoring and proactive maintenance for businesses of all sizes. With 24/7 technical assistance and SLA-backed response times, we ensure minimal downtime and maximum operational efficiency. Our engineers implement customised solutions that scale with business growth while maintaining strict compliance with cybersecurity standards.
Cyber Security
We offer complete cybersecurity solutions including threat prevention, vulnerability assessments, and Cyber Essentials certification support. Our multi-layered security approach combines advanced software tools with staff training to protect against evolving cyber threats. Regular system audits and incident response planning ensure business data remains secure against modern digital risks.
Microsoft 365
Our Microsoft 365 implementation services include system migration, user training, and ongoing support for cloud-based productivity tools. We help businesses maximise their investment through custom configurations, data security measures, and seamless integration with existing IT infrastructure. Our support covers email management, cloud storage, and collaborative workspace solutions.
Cloud Storage
We provide secure cloud storage solutions with options for public, private, and hybrid cloud environments. Our services include data migration, storage optimisation, and 24/7 system monitoring to ensure data availability and protection. ISO27001-certified data centres guarantee enterprise-grade security and compliance with industry standards.
Hosted Desktops
Our hosted desktop solutions enable secure remote access to business systems through virtual desktop infrastructure. This service includes setup, configuration, and ongoing management of cloud-based desktop environments. Enhanced security features and automatic backups ensure business continuity while supporting flexible working arrangements.
People
Mark Deragon
Managing Director
With over 30 years' experience in IT leadership, Mark specialises in managed support and cybersecurity. He brings strategic vision to RedDoor IT while maintaining active involvement in technology implementation and client relationships.
Barry Hannah
Cybersecurity & Technology Director
Barry has 25 years' expertise in IT security and infrastructure management. He leads technical operations while balancing client needs with cutting-edge technology implementation to maintain robust cybersecurity defences.
Kirsten Taylor
Operations Director
With 8 years at RedDoor, Kirsten manages operations and accounts while demonstrating exceptional organisational skills. Her dual focus on business efficiency and client service makes her a key operational leader.
Tony Deragon
Director of RedDoor Trade
With 7 years' experience at RedDoor, Tony specialises in client relations and account management. He ensures clear communication between technical teams and business clients while maintaining focus on practical IT solutions.
Azaam Rafeek
Technical Manager
As Technical Manager since 2022, Azaam combines project management expertise with deep technical knowledge. He ensures seamless implementation of complex IT solutions while maintaining focus on service excellence.
Questions
What IT services do you offer for small businesses?
We provide tailored IT packages for small businesses including hardware procurement, cloud storage, cybersecurity protection, and 24/7 technical support. Our RDTrade solution specifically addresses the needs of tradespeople with affordable IT packages.
Are you Cyber Essentials certified?
Yes, we are an IASME-licensed Certification Body for both Cyber Essentials and Cyber Essentials Plus. We can help your business achieve and maintain these important cybersecurity certifications.
Do you provide 24/7 technical support?
Yes, our UK-based support team operates 24 hours a day, 7 days a week. We maintain a 98.3% SLA compliance rate for response within one hour of service requests.
What areas do you serve?
We primarily serve businesses in Croydon, Surrey, and Crawley with additional support available for organisations throughout the UK through our cloud-based services.
How do you handle emergency IT issues?
Our emergency response team is available at all times to address critical IT problems. We prioritise rapid resolution while maintaining clear communication with affected clients throughout the process.
Can you help with Microsoft 365 implementation?
Yes, as a certified Microsoft Solutions Partner, we specialise in Microsoft 365 deployment, user training, and ongoing support. We help businesses maximise their investment in cloud productivity tools.
