Business Details
18 Years
experience
Emergency
services
Expert Computer & Laptop Repair in Gloucester
Your Geek Friend has been serving Gloucester and surrounding areas for over 15 years, establishing itself as a trusted provider of computer and laptop repair services. With a focus on technical excellence and customer satisfaction, we specialise in diagnosing and resolving hardware and software issues, offering transparent pricing and fixed-cost repairs. Our team combines 25 years of industry experience with a commitment to staying current with evolving technology trends.We prioritise clear communication, providing detailed explanations of repairs and offering warranties of at least 90 days on all workmanship. Our services extend to gaming PC custom builds, data recovery, and emergency repairs, supported by convenient opening hours and free local parking. Recognised for our reliability and expertise, we serve both individual clients and educational institutions across Gloucestershire.
Services
Laptop Repair
Virus Removal
PC Tune-up
Data Recovery
Custom PC Builds
Console Repair
Hardware Upgrades
Software Troubleshooting
Network Setup
Emergency Repairs
Details
- Year established: 2008
Highlights and features
- We offer same-day virus removal and software repairs
- Our 90-day minimum warranty covers all repair work
- Free parking available at our Gloucester location
- Transparent fixed-price quotes with no hidden fees
- Specialists in gaming PC performance optimisation
What people say
Excellent service
Quick turnaround
Technical expertise
Transparent pricing
Friendly staff
Services
Laptop Repair
We specialise in comprehensive laptop repairs including screen replacements, power socket fixes, and hinge repairs. Our technicians handle liquid damage recovery and hardware upgrades while maintaining strict quality controls. Customers benefit from free diagnostics and clear pricing explanations before any work begins.
Virus Removal
Our virus and malware removal service includes complete system scanning, threat elimination, and security reinforcement. We implement protective measures while preserving your data integrity. Most removals complete within 24 hours with post-service performance optimisation included.
PC Tune-up
This performance optimisation service includes hardware cleaning, software updates, and cooling system maintenance. We address speed issues through component upgrades and system reconfiguration, typically completing standard tune-ups within one business day.
Custom PC Builds
We design and assemble custom gaming PCs tailored to specific performance requirements. Our builds use premium components with lifetime technical support. Each system undergoes rigorous testing to ensure optimal stability and performance.
Data Recovery
Specialising in hard drive and SSD data recovery, we use advanced tools to retrieve lost files from damaged storage devices. Our technicians handle both physical and logical data loss scenarios with strict confidentiality protocols.
People
Shaun
Owner & Lead Technician
With over 25 years of technical expertise, Shaun has been operating Your Geek Friend since 2008. He specialises in complex diagnostics and custom PC builds, maintaining direct customer communication throughout repair processes. His approach combines technical mastery with clear explanations for non-expert clients.
Questions
What computer repair services do you offer in Gloucester?
We provide comprehensive repairs for laptops, desktops, and gaming PCs including screen replacements, virus removal, hardware upgrades, and data recovery. Emergency repairs and custom builds are also available.
How quickly can you repair my computer?
Most software repairs complete within 24 hours. Hardware repairs typically take 2-5 working days depending on part availability, with urgent cases prioritised where possible.
Do you offer warranties on your repairs?
Yes, all repairs carry a minimum 90-day warranty covering both parts and labour, with extended coverage options available for select components.
Can you repair Apple Mac computers?
Yes, we service both Windows and Apple devices including MacBook screen replacements, macOS troubleshooting, and performance optimisation for Mac systems.
What areas do you serve?
We serve Gloucester city, Cheltenham, Tewkesbury, Stroud, Cirencester, and surrounding Gloucestershire areas within a 15-mile radius of our workshop.
Do you provide price estimates before repairs?
Yes, we always provide fixed-price quotes after diagnostics, with no work proceeding without your prior approval.
