A Decade of Tech Expertise for Home & Business Solutions
IT Specialists, established in 2004, has empowered over 10,000 satisfied clients in Richmond, Kew, Chiswick, Sheen, Barnes, and across London with comprehensive IT and technology solutions. We pride ourselves on our responsiveness, expertise, and customer-centric approach.
Expert Repair & Maintenance Services
Whether you require assistance with a malfunctioning Windows PC, a malfunctioning Mac, or require expert repair for your smartphone or tablet, our technicians are skilled in effective hardware and software repairs. We also offer comprehensive virus removal and optimisation services to restore your computer's performance.
Custom-Tailored IT Solutions
Businesses rely on our tailored IT solutions to boost efficiency, productivity, and security. We provide ongoing support, network management, and proactive solutions to address your unique business needs.
Technology Solutions for Every Need
Our comprehensive portfolio of services covers all aspects of contemporary technology:
- Cloud Backup Solutions: Securely access your files from any device, anywhere.
- Network & Connectivity: Establish reliable and efficient wired and wireless network solutions.
- Software & Security: Get tailored guidance on software selection, installation, and security practices.
- Home Automation: Automate your home environment for enhanced convenience and energy efficiency.
Dedicated to Continuous Learning & Development
We invest in the continuous development of our team by providing regular training and certifications to ensure they stay abreast of the latest technological advancements. This ensures that our clients receive the most innovative and effective solutions available.
Join the IT Specialists Family
Contact us today to discuss your IT and technology requirements. Our team of experienced professionals is ready to assist you with tailored solutions and exceptional customer care.
Overall Assessment
The reviews are overwhelmingly positive, with 9 out of 10 reviewers giving a 5-star rating. The reviewers praise the service, speed, and professionalism of the IT Specialists Kew team.
Positive Aspects
Expertise and Efficiency
Many reviewers appreciate the team's expertise and ability to resolve issues quickly and efficiently. They mention that the team is thorough, helpful, and willing to explain the problems with their devices.
Friendly and Professional Service
Reviewers praise the friendly and professional service, with some mentioning that the team is "fantastic", "brilliant", and "amazing". They appreciate the personalized attention and respect given to their queries, no matter how large or small.
Successful Outcomes
Several reviewers mention that their problems were resolved successfully, with one reviewer salvaging over 20,000 photos and video data from a damaged hard drive.
Convenience
Some reviewers appreciate the convenience of having IT Specialists Kew nearby, with one reviewer mentioning that they're "glad to have them around the corner".
Negative Aspects
Pricing
One reviewer expressed disappointment with the pricing, feeling that the cost was too high for a 15-minute job.
Unresolved Issue
Another reviewer mentioned that their problem was not fully resolved, as the technician found emails in the sent box that were already there, rather than resolving the issue of disappeared emails.