Business Details
18 Years
experience
Emergency
services
Trusted IT Support & Services in Derby
Established in 2008, Complete Computer Solutions Derby has built a reputation as a trusted provider of tailored IT services for SMEs and large enterprises. Our team combines over 25 years of technical expertise with a client-centric approach, offering 24/7 system monitoring, rapid issue resolution, and transparent pricing. We pride ourselves on understanding both the technical and operational challenges businesses face, ensuring our solutions align with real-world needs.With a 100% client retention rate since launch, we deliver free IT audits, no-obligation trials, and fully warranted installations. Our engineers, all based locally, prioritise honesty and integrity, providing support across multi-platform environments including Linux, Windows, and Mac OSX. From cloud solutions to cybersecurity, our services are designed to future-proof your business infrastructure while maintaining cost-effectiveness.
Services
IT Support
Cloud Solutions
Cybersecurity
Data Backup
Network Management
Hardware Supply
VoIP Systems
Server Solutions
Anti-Spam Services
Virtualisation
Details
- Year established: 2008
Highlights and features
- We offer 24/7 IT system monitoring and rapid issue resolution.
- Our free on-site IT audit identifies system improvements at no cost.
- We have retained 100% of clients since establishment in 2008.
- Our engineers combine technical expertise with business strategy understanding.
- We provide no-obligation three-month IT support trials.
What people say
Rapid issue resolution
Expert technical knowledge
Reliable 24/7 support
Tailored business solutions
No hidden fees
Services
IT Support
Our 24/7 IT support covers multi-platform environments, offering remote and on-site solutions for system monitoring, diagnostics, and emergency repairs. Engineers resolve 93% of issues within minutes, ensuring minimal business disruption. Services scale from SMEs to enterprise-level operations.
Cloud Solutions
We provide private cloud storage and networks tailored to business requirements, with scalable infrastructure for data security and accessibility. Our solutions integrate seamlessly with existing systems while maintaining compliance with industry standards for data protection.
Cybersecurity
Our anti-virus, anti-spam, and network security solutions protect against evolving threats. We implement advanced firewalls, email filtering, and real-time monitoring to safeguard sensitive business data across all digital touchpoints.
Data Backup
Automated backup solutions ensure business continuity through secure cloud and physical storage options. We guarantee rapid data recovery with minimal downtime, including version control and encrypted transfer protocols for enhanced security.
Network Management
From cabling to full-scale VoIP implementations, our networking services include system design, installation, and ongoing maintenance. We offer fully warranted solutions for voice, data, and integrated communication systems across business premises.
People
Willis Cliff
IT Support
With over 25 years' experience in enterprise IT management, Willis specialises in efficient support solutions for SMEs and large organisations.
Kevin Phillips
IT Support
A founding CCS team member since 2008, Kevin offers comprehensive expertise across all IT services and products.
Steven Faulkner
IT Support
Recognised for rapid technical problem-solving, Steven handles complex IT challenges with exceptional efficiency and precision.
Jaime Troke
IT Support
Our newest team member since 2021, Jaime combines fresh perspectives with strong technical capabilities for modern IT solutions.
Questions
What IT services do you offer for SMEs?
We provide tailored IT support, cloud solutions, cybersecurity, data backup, and network management specifically designed for small to medium enterprises.
Do you provide 24/7 IT support?
Yes, our helpdesk monitors systems 24/7, resolving 93% of issues within minutes via remote access, phone, or on-site visits.
Can I get a free IT audit?
Midlands-based businesses receive a free one-hour on-site IT audit and diagnostics report with no obligation.
What areas do you serve?
We operate from Derby across the Midlands and surrounding regions, supporting businesses both locally and nationally.
How do you handle emergency IT issues?
Our team responds immediately to critical incidents, prioritising rapid resolution to minimise business disruption and data loss.
