Celebrating over 20 years delivering outstanding IT services
At Protec IT Solutions, we take pride in being a leading provider of managed IT services and IT project delivery to businesses in Berkshire, Surrey, Hampshire, Buckinghamshire, and West Berkshire. With over 20 years of experience in the IT industry, we have built a reputation for delivering high-quality, reliable, and proactive IT services to our clients.
Our Company
Protec IT Solutions was founded in 2003 by Leigh Hostein, who saw the need for a new approach to providing reliable IT consultancy and infrastructure maintenance to businesses. With a passion for customer and IT services, Leigh created Protec IT to deliver real-world, measurable value to clients. Today, we pride ourselves on our high levels of customer service, ensuring we go that extra mile for all clients to ensure they experience the value add from our service delivery.
Our Mission and Ethos
At Protec IT, our mission is simple: to provide high-quality IT services backed by tier one hardware and software partners such as HP, Dell, IBM, and Symantec. We believe in assisting medium-sized businesses, delivering these services with an honest interest in the solutions benefiting the business to increase equipment reliability and user productivity. We strive to provide a comprehensive range of IT services, from managed IT support to IT project delivery, ensuring our clients can focus on their core business while we take care of their IT infrastructure.
Our Services
Our extensive range of services includes:
- Managed IT Support: Our team of expert IT professionals provides round-the-clock support and maintenance for your IT infrastructure, ensuring that your systems stay up and running without disrupting your business operations.
- IT Project Delivery: We deliver bespoke IT solutions tailored to your business needs, ensuring that your IT infrastructure meets your specific requirements.
- IT Consultancy: Our expert consultants work closely with your team to identify and implement IT solutions that drive business growth and efficiency.
- Cloud Computing: We offer a range of cloud computing services, including cloud backup and disaster recovery, server hosting and co-location, and more.
- Cyber Security: Our comprehensive cyber security services include network design and installation, internet connectivity, and wireless infrastructures.
- IT Solutions: We provide a range of IT solutions, including email migrations, domain name management, and more.
Why Choose Us?
At Protec IT, we pride ourselves on our:
- Professional manned helpdesk with Microsoft-qualified support engineers
- Live remote monitoring of your systems
- Proactive maintenance performed frequently on your systems
- Advanced call logging and ticketing system
- Direct to technical support telephone number
- No techie jargon
- No lengthy contracts
- Support tailored to your needs
- Friendly and personal service
Client Testimonials
Our clients rave about our services, saying:
- "Protec provide us with a level of service second to none, keeping our systems running and reacting promptly to problems."
- "They understand that systems are important to a business and provide proactive maintenance services to keep us up and running."
- "I trust them with maintaining our computer systems. They are always prompt, professional, and efficient."
Contact Us
At Protec IT, we are dedicated to providing high-quality IT services to businesses across Berkshire, Surrey, Hampshire, Buckinghamshire, and West Berkshire. If you have any questions or would like to learn more about our services, please don't hesitate to get in touch. We would be delighted to help you.
Protec IT Solutions Limited: A Review Summary
Overall Satisfaction
The reviews suggest that Protec IT Solutions Limited has been highly satisfactory for all clients who have used their services. The majority of reviews praise the company's responsiveness, helpfulness, and efficiency in addressing IT issues and providing technical advice.
Strengths
The team at Protec IT Solutions Limited is considered responsive, helpful, and quick to resolve IT issues. Clients appreciate the company's ability to adapt to their specific needs and adapt to a variety of IT issues. The team is also knowledgeable, clear in their communication, and available to provide advice and assistance whenever needed.
Weaknesses
There are no notable weaknesses mentioned in the reviews.