Business Details
Managed IT Support Services Bracknell
M L R Networking has established itself as a trusted partner in delivering comprehensive IT support solutions tailored to business needs. Our approach focuses on seamless integration with client operations, ensuring staff can access expert technical assistance whenever required. By prioritising proactive system monitoring and rapid issue resolution, we help organisations maintain optimal IT performance. Our engineers utilise advanced remote access tools and real-time monitoring systems to address potential problems before they impact operations. With flexible support contracts ranging from unlimited on-site visits to customised hourly packages, we accommodate diverse business requirements.Our commitment to continuous improvement is demonstrated through regular IT health checks, security updates, and vulnerability assessments. As a company with extensive experience in managed IT services, we combine technical expertise with practical implementation to deliver reliable solutions. Our track record includes successful partnerships with businesses seeking to enhance productivity through improved IT infrastructure. We maintain transparency in operations while offering flexible payment options to suit different organisational structures. This combination of technical capability and client-focused service delivery positions us as a dependable IT support provider.
Services
IT Support
Server Support
Antivirus Solutions
Online Backup
VoIP Services
Firewall Systems
Disaster Recovery
Cloud Services
Remote Access
Penetration Testing
Highlights and features
- We offer 30 days free trial of our IT support services
- Our engineers provide proactive system monitoring and rapid issue resolution
- We implement tailored support agreements matching individual business needs
- Our dedicated helpdesk operates with fault reporting systems
- We provide flexible payment options including monthly, quarterly or annual billing
What people say
Proactive system monitoring
Rapid issue resolution
Effective problem solving
Improved system stability
Knowledgeable engineers
Services
IT Support
Our comprehensive IT support services provide businesses with reliable technical assistance through proactive monitoring and rapid response solutions. We deliver tailored support agreements that match specific organisational requirements while maintaining system stability. Our engineers utilise advanced remote access tools and real-time monitoring systems to identify and resolve potential issues before they impact operations.
Online Backup
Our automated online backup solutions ensure continuous data protection through secure off-site storage with daily reporting capabilities. The system operates without manual intervention, eliminating human error risks while providing instant data recovery options. This service includes unlimited storage capacity with automated daily backups and remote access functionality.
VoIP Services
Our VoIP solutions deliver flexible communication systems with call diversion, hunt groups, and auto attendant features. The service supports global call routing while maintaining UK call charges for international connections. We offer four distinct VoIP packages ranging from basic single-user solutions to fully managed bespoke systems with CRM integration capabilities.
Antivirus Solutions
Our comprehensive antivirus services include vulnerability assessments, security strategy development, and implementation of protective measures against malicious code attacks. We conduct detailed network analysis to identify potential entry points and establish robust defence mechanisms. Our solutions incorporate automated updates and emergency response procedures for comprehensive protection.
Disaster Recovery
Our disaster recovery planning ensures business continuity through proactive risk assessment and implementation of resilient systems. We develop customised recovery strategies that include automated backup processes, secure data storage, and rapid restoration procedures. The service incorporates regular system audits and update protocols to maintain preparedness for unexpected events.
People
Alan Bradstock
Senior Partner
FCA qualified accountant with extensive experience in business partnerships. Recognised the value of MLR's proactive IT support approach that significantly improved system stability for his organisation.
David Kew
Managing Director
Led the transition to MLR's outsourced IT services after evaluating multiple providers. Credits the company with eliminating day-to-day IT problems and delivering consistent service quality.
Questions
What IT services do you offer?
We provide comprehensive IT support including server management, network security, online backup solutions, VoIP systems, and disaster recovery planning.
Do you offer trial periods?
Yes, we provide 30 days free trial of our IT support services to demonstrate our capabilities.
How do you handle emergency IT issues?
Our proactive monitoring system identifies potential problems before they occur, with remote access tools resolving most issues within minutes.
What support contract options are available?
We offer unlimited on-site support contracts, packaged hourly contracts, and customised solutions with flexible payment options.
How do you ensure data security?
We implement advanced firewall systems, regular penetration testing, and comprehensive antivirus solutions to protect your IT infrastructure.
Can you support remote working environments?
Yes, our remote access support and VoIP solutions enable seamless connectivity for distributed teams and mobile workers.
