Business Details
17 Years
experience
Your Trusted IT Support in Doncaster
Established in 2009, Mat and Mouse IT Services Ltd delivers high-quality computer support to individuals and businesses in Doncaster and surrounding areas. Our team combines over 20 years of IT expertise with a commitment to resolving technical issues efficiently and economically. We specialise in computer and laptop repairs, virus removal, secure wireless network setup, and business continuity planning while prioritising data confidentiality and quality components in all repairs.Registered under the Data Protection Act, we maintain membership with Doncaster Chamber of Commerce and BNI to ensure compliance and industry engagement. Our approach blends technical proficiency with plain-English communication, eliminating jargon to make technology accessible for all clients.
Services
Computer Repairs
Virus Removal
Network Setup
Data Recovery
Wireless Security
PC Healthcheck
Business Continuity Planning
Details
- Year established: 2009
Highlights and features
- 20+ years of IT experience from certified professionals
- Registered with the Data Protection Act for compliance
- Specialised in resolving complex technical issues economically
- Committed to plain-English communication without jargon
- Proven track record with local businesses and individuals
Associations and certifications
- Data Protection Act
What people say
First class service
Efficient upgrades
Approachable and clear explanations
Rescued critical data
Reliable local expertise
Services
Computer Repairs
We diagnose and fix desktop and laptop hardware issues, including broken screens and slow performance. Our technicians use quality components to restore functionality efficiently. Ideal for home users and businesses requiring reliable repairs.
Virus Removal
Our specialists eliminate viruses, malware, and ransomware from infected systems. We implement antivirus solutions and security protocols to prevent future threats. Suitable for users experiencing suspicious activity or compromised devices.
Network Setup
Secure wireless broadband configuration and home/business network optimisation. We ensure encrypted connections and troubleshoot performance issues. Perfect for clients needing reliable and safe internet access.
Data Recovery
Recover lost files from failed hard drives or corrupted systems. We prioritise data confidentiality during recovery processes. Recommended for users facing accidental deletion or hardware failures.
Business Continuity
Tailored strategies to protect business data and maintain operations during technical disruptions. Includes backup solutions and risk mitigation. Essential for companies requiring uninterrupted IT infrastructure.
People
Ian
Founder & IT Specialist
20+ years of IT experience, including roles as IT Manager in criminal justice sector. Specialises in technical repairs and network security. Enthusiastic about technology since the 1980s.
Clare
Web Designer & IT Consultant
MSc in Business Administration & IT. Expertise in e-commerce systems and software training. Active in local charity fundraising and fitness events.
Questions
What services do you offer for businesses?
We provide network setup, virus removal, data recovery, and business continuity planning tailored to small and medium enterprises.
How quickly can you respond to repair requests?
We prioritise urgent cases and typically respond within 24 hours for critical business operations.
Do you handle data recovery from failed drives?
Yes, we specialise in retrieving data from damaged hard drives while maintaining confidentiality.
Are your technicians certified?
Our team holds industry-recognised qualifications and has decades of combined practical experience.
Can you secure my wireless network?
We implement encrypted connections and security protocols to protect home and business networks.
Do you serve areas outside Doncaster?
We primarily serve Doncaster and nearby South Yorkshire locations.
