Business Details
11 Years
experience
Your Trusted IT Support Partner in Barnsley
Established in 2015, Stephensons IT Support Solutions has grown from a local computer repair shop into a trusted provider of comprehensive IT services across South Yorkshire. Our team of qualified technicians, holding City and Guilds level 3 qualifications, delivers proactive IT support, computer repairs, and digital solutions to residential and business clients. We operate from a fully equipped workshop in Barnsley, offering 90-day warranties on repairs and maintaining professional indemnity insurance.Our client-focused approach prioritises transparency, reliability, and clear communication, ensuring customers understand every step of the service process. With 200+ five-star reviews across major platforms, we combine technical expertise with local knowledge to provide tailored solutions that meet diverse IT needs.
Services
Computer Repairs
IT Support
Cloud Backup
Business Telecoms
Microsoft 365 Management
Residential Maintenance
Custom Gaming PCs
Website Design
Connectivity Solutions
Data Recovery
Details
- Year established: 2015
Highlights and features
- We have 200+ five star reviews across Facebook, Google and Yell
- We offer 90-day warranties on all repairs
- Our technicians hold City and Guilds level 3 qualifications
- We provide both remote and on-site support services
- We are a locally owned and operated company in Barnsley
Associations and certifications
- Microsoft Partner
What people say
Excellent service
Quick repairs
Professional staff
Reliable support
Affordable prices
Services
Computer Repairs
We provide comprehensive hardware and software repair services for computers, laptops, and Mac devices. Our qualified technicians handle virus removal, component replacements, and system restores with 90-day warranties on all repairs. Using a fully equipped workshop in Barnsley, we offer both in-store and limited home visit services with transparent pricing starting from 55 for basic software repairs.
Managed IT Support
Our proactive IT support packages include 24/7 cloud monitoring, patch management, and cybersecurity protection for South Yorkshire businesses. Plans start at 25/month per user, with response times ranging from 4-8 hours depending on service level. We offer remote support for 90% of issues plus discounted on-site visits for hardware maintenance and network configuration.
Cloud Backup Solutions
We implement secure cloud backup systems with 24/7 monitoring and rapid disaster recovery capabilities. Our solutions include unlimited cloud storage options for residential users at 9.95/month and enterprise-grade backup with Microsoft 365 integration. All backups are monitored proactively to prevent data loss from security breaches or system failures.
Business Telecoms
We install and maintain hosted VoIP telephone systems with advanced features like call routing and voicemail-to-email. Our packages include free Yealink handsets on 3-year contracts and 2000 monthly minutes for landlines and mobiles. The cloud-based systems enable remote access and integrate with existing business workflows for seamless communication.
Custom Gaming PCs
We build high-performance gaming PCs tailored to individual requirements, starting from 799. Each system features components from Intel, AMD, and NVIDIA with 3-year warranties. Our builds include stress testing, Windows installation, and optional RGB lighting. We offer home setup services and lifetime technical support for all custom-built gaming computers.
People
Macauley Stephenson
Director
Macauley Stephenson founded Stephensons IT Support Solutions in 2015, expanding from a single retail shop to a comprehensive IT services provider. With technical expertise and a focus on customer satisfaction, he has grown the company into a trusted local business serving South Yorkshire's residential and commercial clients.
Questions
How long will my computer repair take?
Most repairs take 3-5 working days, depending on parts availability. We aim to complete work faster when possible and provide regular updates throughout the process.
Do you offer warranties on repairs?
Yes, we provide 90-day warranties on all repairs and 12-month warranties on replacement parts purchased through us.
Can I get same-day IT support?
We offer emergency call-out services within 8 miles of our Barnsley base with response times from 4 hours depending on your service package.
Do you support home office setups?
Yes, we provide residential IT support plans starting at £4.95/month, including remote assistance and hardware monitoring for home computer systems.
Are you Microsoft 365 specialists?
As a Microsoft Partner, we offer complete Microsoft 365 management including licensing, migration, security configuration, and ongoing support for businesses.
Do you build custom gaming PCs?
Yes, we hand-build custom gaming PCs in Barnsley with 3-year warranties, starting from £799 with options for high-end components and liquid cooling.
