Business Details
16 Years
experience
Emergency
services
Your Trusted IT Partner in Nottingham
RoundWorks IT has been delivering comprehensive IT solutions since 2010, combining over 15 years of industry expertise with a client-centric approach. Our team of certified professionals specialises in managed IT support, cybersecurity, cloud infrastructure, and business continuity solutions tailored to meet the evolving needs of modern enterprises. We maintain ISO 27001 standards and Cyber Essentials certification, demonstrating our commitment to information security and data protection. Our proactive monitoring systems ensure 99.9% uptime for critical business operations while our 15-minute response guarantee minimises downtime.With dedicated account managers and 30-day rolling contracts, we provide flexible, transparent IT services that scale with business growth. Our technical proficiency extends to network security, endpoint protection, and disaster recovery planning, supported by strategic partnerships with Microsoft and WatchGuard. We actively contribute to local communities while maintaining a 5-star client satisfaction rating across multiple review platforms.
Services
Managed IT Support
Cyber Security
Cloud Solutions
Data Recovery
Network Security
Hardware Procurement
Disaster Recovery
IT Consultancy
Telecom Services
Microsoft 365
Details
- Year established: 2010
Highlights and features
- 15-minute guaranteed response times for critical IT issues
- 30-day rolling contracts with no long-term commitments
- Dedicated account managers for consistent service delivery
- Proactive system monitoring prevents 85% of potential issues
- Cyber Essentials certified security solutions
Associations and certifications
- Cyber Essentials
- ISO 27001
What people say
Quick to respond
Knowledgeable team
Proactive approach
Excellent service
Highly recommended
Services
Managed IT Support
Our comprehensive managed IT support ensures continuous system operation with proactive monitoring and rapid issue resolution. We provide 15-minute response times for critical incidents and 30-day rolling contracts for maximum flexibility. Our dedicated engineers maintain infrastructure across multiple locations while implementing cybersecurity best practices to protect business assets.
Cyber Security
We deliver multi-layered cybersecurity solutions including network security appliances, endpoint protection, and user awareness training. Our WatchGuard-certified specialists implement Cyber Essentials-compliant frameworks while conducting regular penetration testing to identify vulnerabilities. We also provide incident response planning and compliance support for data protection regulations.
Cloud Solutions
Our cloud services enable seamless transition to Microsoft Azure and Office 365 platforms with minimal business disruption. We offer hybrid cloud configurations combining public and private infrastructure for optimal scalability. Our Virtuozzo partnership ensures robust cloud hosting with 99.9% uptime SLAs and automated disaster recovery capabilities for critical business applications.
Data Recovery
We specialise in recovering lost business data from failed hard drives, SSDs, servers, and databases. Our engineers employ advanced techniques for physical and logical data recovery while maintaining strict chain-of-custody protocols. We also implement backup solutions to prevent future data loss incidents through automated cloud-based disaster recovery systems.
IT Consultancy
Our consultants provide expert guidance on IT infrastructure optimisation and digital transformation initiatives. We develop strategic roadmaps aligned with business objectives while managing complex projects from concept to completion. Our DPIS methodology ensures accurate cost estimation, timely delivery, and comprehensive post-implementation support for all technology deployments.
Questions
What IT services does RoundWorks IT offer?
We provide managed IT support, cybersecurity solutions, cloud services, data recovery, hardware procurement, and IT consultancy for businesses across the East Midlands.
How quickly do you respond to IT emergencies?
Our guaranteed 15-minute response time ensures rapid assistance for critical IT issues during business hours with no call-out fees for emergency support.
Are your services available outside Nottingham?
Yes, we serve businesses across Derby, Lincoln, Sheffield, and surrounding areas with both remote and onsite support options available.
Do you offer flexible contract terms?
All our services operate on 30-day rolling contracts with no long-term commitments, allowing businesses to maintain complete service flexibility.
How do you ensure data security?
We implement Cyber Essentials-certified security frameworks, ISO 27001-compliant processes, and WatchGuard network appliances to protect business data and systems.
Can you help with cloud migration?
Yes, our Microsoft-certified engineers specialise in migrating businesses to Azure cloud platforms with minimal disruption and comprehensive post-implementation support.