Business Details
21 Years
experience
Expert IT Support & Computer Repair Services in Surrey
Established in 2005, OneTouchServices has grown from a local computer repair provider to a comprehensive IT solutions company serving businesses and residential clients across Surrey, Hampshire, Berkshire, and Greater London. Our expertise spans computer repair, network support, smart security systems, and tailored IT consulting, with a client base ranging from accountants to equestrian specialists. We prioritise customer satisfaction through competitive pricing, expert technical knowledge, and a commitment to resolving IT challenges efficiently.Our services include virus removal, hardware upgrades, CCTV installation, and remote IT support, delivered by a team of certified professionals. With physical locations in Bagshot and Staines, we combine in-store convenience with mobile technician availability to ensure accessibility. Our mission focuses on customising solutions to meet precise client needs while maintaining strong customer relationships through professionalism and reliability.
Services
Computer Repair
Virus Removal
File Recovery
Network Support
CCTV Installation
Laptop Screen Repair
IT Consulting
Smart Alarm Systems
Remote IT Support
Custom PC Builds
Details
- Year established: 2005
Highlights and features
- We have over 18 years of experience in IT support and computer repair.
- Our team provides comprehensive services from virus removal to network installation.
- We offer competitive pricing with package deals on all products and services.
- Our technicians deliver both in-store and mobile repair solutions.
- We maintain strong customer relationships through transparent communication and reliability.
What people say
On time, punctual
Great job
Competitive pricing
Professional and honest
Brilliant repair
Services
Computer Repair
We specialise in comprehensive computer repair services for both desktops and laptops. Our technicians address hardware failures, software issues, and performance optimisation. Clients benefit from same-day repairs, expert diagnostics, and guaranteed fixes for problems ranging from cracked screens to system crashes. Our service ensures minimal downtime for both personal and business users.
Virus Removal
Our virus removal service eliminates malware, spyware, and ransomware from infected systems. We perform deep system scans, remove malicious software, and implement protective measures. Clients receive post-removal security recommendations to prevent future infections. This service restores system performance and protects sensitive data from cyber threats.
Network Support
We provide wired and wireless network installation, configuration, and maintenance. Our support covers business network setup, home network optimisation, and remote connectivity solutions. Clients benefit from secure, high-speed connections and troubleshooting for multi-device environments. We ensure reliable network performance for both residential and commercial clients.
CCTV Installation
Our CCTV installation service enhances property security with modern surveillance solutions. We offer system design, camera placement, and integration with smart alarm systems. Clients receive tailored security packages including HD cameras, remote monitoring, and cloud storage options. This service provides both crime deterrence and evidential recording capabilities.
IT Consulting
We provide strategic IT consulting for businesses seeking technology optimisation. Our services include system audits, cybersecurity planning, and technology roadmap development. Clients receive expert guidance on hardware/software investments and IT infrastructure improvements. This service helps businesses align their technology with operational goals.
Questions
Do you offer same-day computer repair services?
Yes, we often provide same-day repairs at our Bagshot and Staines locations, with remote support available immediately.
Can you repair both PCs and Macs?
Yes, our technicians handle repairs for all major computer brands including Windows PCs and Apple Macs.
Do you provide business IT support packages?
Yes, we offer customised IT support packages for businesses including network maintenance and cybersecurity solutions.
Are your technicians certified?
Yes, our team includes certified professionals with expertise in computer repair and network technologies.
Do you offer data recovery services?
Yes, we use specialist software to recover deleted files from damaged or failed storage devices.
Can you install CCTV systems for homes?
Yes, we provide complete CCTV installation services for residential properties with smart system integration.
