Business Details
33 Years
experience
Emergency
services
Your Trusted IT Support Partner in Sandhurst
Established in 1993, PC Paramedics has built a reputation as a trusted provider of IT support services for both home users and small businesses across the South of England. Our team of certified engineers, holding Apple and Microsoft accreditations, delivers comprehensive solutions including computer repairs, data recovery, network setup, and managed services. We specialise in addressing the unique IT challenges faced by small businesses, offering fixed-price support plans and rapid response times to minimise operational disruption. Our Care Plans provide cost-effective maintenance and security solutions, with tiered options tailored to individual and family needs.With a proven track record serving clients ranging from SMEs to members of royalty, we combine technical expertise with a commitment to customer satisfaction. Our services extend nationwide, covering locations from Bristol to Norfolk, supported by both remote assistance and on-site visits. We prioritise data security through advanced encryption and automated backup systems, ensuring business continuity for our clients. Our 'no-fix, no-fee' policy in data recovery underscores our confidence in delivering reliable results. As part of Red Care IT Limited, we maintain a focus on innovation while upholding the personal service that has defined our 30-year history.
Services
Computer Repairs
Data Recovery
IT Support
Care Plans
VoIP Services
Details
- Year established: 1993
Highlights and features
- We offer 30+ years of dedicated IT support experience
- Our engineers hold Apple and Microsoft certifications
- We provide tiered Care Plans with fixed monthly pricing
- We serve clients nationwide from Bristol to Norfolk
- We operate a 'no-fix, no-fee' data recovery policy
Associations and certifications
- Apple
- Microsoft
Services
Data Recovery
We specialise in recovering lost data from damaged storage devices using state-of-the-art facilities. Our engineers handle all media types including hard drives, SSDs, and memory cards. With a 'no-fix, no-fee' guarantee, we prioritise data integrity and security throughout the recovery process.
Care Plans
Our subscription-based Care Plans offer comprehensive IT maintenance for home and business users. Services include remote support, hardware servicing, automated backups, and security updates. Tiered pricing provides options from basic protection to premium packages with broadband and advanced security features.
IT Support
We provide on-site and remote IT support for small businesses and home users. Services cover network setup, software installation, system upgrades, and troubleshooting. Our managed services include fixed-cost support with rapid response times to ensure minimal business disruption.
Computer Repairs
We repair all PC and Mac hardware including laptops, desktops, and peripherals. Services include screen replacements, component upgrades, and virus removal. Both workshop and on-site repair options are available with competitive pricing for Care Plan members.
VoIP Services
Our business-grade VoIP solutions provide reliable phone systems using SIP trunking technology. We offer fault-tolerant connectivity with 99.9% uptime, direct integration with PSTN networks, and dedicated support for critical business communications. Services include setup, maintenance, and security configuration.
Questions
What areas do you cover for on-site services?
We provide on-site support across the South of England, covering locations from Bristol in the west to Norfolk in the east, including London and Oxford.
Do you offer emergency data recovery services?
Yes, we provide emergency data recovery with a 48-hour turnaround using our specialist facilities and senior technicians for critical business data requirements.
What IT services are included in Care Plans?
Care Plans include remote support, hardware servicing, automated backups, security software, annual health checks, and discounted repairs. Premium tiers add broadband and advanced features.
Are your engineers certified for Apple and Microsoft systems?
Yes, our technical team holds both Apple and Microsoft certifications, ensuring expertise across major platforms and software ecosystems.
Can you support small business IT infrastructure?
We specialise in SME support with managed services, network setup, server maintenance, and fixed-cost plans tailored to small business operational needs.
