Business Details
22 Years
experience
Your Trusted IT Partner for Education Solutions
One I.T Services & Solutions has been dedicated to transforming educational IT infrastructure since 2004. Our team of experts specialises in providing tailored technology solutions for schools, academies, and trusts across the UK. With over 20 years of combined experience, we prioritise building strong relationships with educational institutions to deliver reliable, cost-effective IT support. Our services encompass Microsoft 365 implementation, MIS support, cybersecurity training, and proactive network monitoring. We operate as a not-for-profit organisation, reinvesting all revenue into enhancing our services to better serve over 100,000 pupils, staff, and parents annually.Our commitment to excellence is demonstrated through our Microsoft Partner status and industry-recognised accreditations. We maintain a dedicated helpdesk with fast response times and offer bespoke service level agreements to meet individual school requirements. Our engineers provide both remote and on-site support to ensure minimal disruption to educational activities. Through continuous innovation and customer-focused approaches, we help schools leverage technology to improve teaching and learning outcomes.
Services
Pro-Active Monitoring
MIS Support
Microsoft 365 for Education
Remote Working
Off-site Backups
Secure Email
Cyber Security
AV Maintenance
Printing Solutions
Website Design
Details
- Year established: 2004
Highlights and features
- Friendly support team with education-specific expertise
- Bespoke SLAs tailored to individual school requirements
- 90% same-day ticket resolution rate
- Microsoft-certified engineers with education sector experience
- Not-for-profit pricing model reinvesting in service improvements
Associations and certifications
- Microsoft Partner
What people say
Outstanding support
Excellent service
Knowledgeable team
Prompt problem resolution
Highly recommend
Services
Pro-Active Monitoring
Our proactive monitoring service continuously tracks school IT systems to prevent issues before they affect learning. We use advanced tools to monitor network performance, security threats, and system health. This 24/7 service includes automatic alerts and scheduled maintenance to ensure optimal system performance throughout the academic year.
Microsoft 365 for Education
We implement Microsoft 365 solutions tailored to educational needs, including Teams for collaboration, OneDrive for storage, and Intune for device management. Our services include migration support, staff training, and ongoing technical assistance. We help schools maximise their Microsoft licensing investment while ensuring compliance with data protection regulations.
MIS Support
Specialist support for school management information systems including Arbor, Bromcom, SIMS, and ScholarPack. We provide technical assistance, staff training, and system optimisation services. Our team helps schools implement new features and integrations to improve administrative efficiency and data management.
Cyber Security Training
Comprehensive cybersecurity training programmes designed for educational staff. Our Boxphish partnership provides phishing simulations and threat awareness modules. We help schools meet insurance requirements and protect sensitive student data through regular staff training and security audits.
AV Maintenance
Scheduled maintenance for school audio-visual equipment including projectors, interactive whiteboards, and sound systems. Our engineers perform quarterly cleaning and calibration to extend equipment lifespan. The service includes emergency response during Ofsted inspections and comprehensive condition reporting.
Questions
What IT services do you offer for schools?
We provide Microsoft 365 implementation, MIS support, cybersecurity training, network monitoring, AV maintenance, and cloud solutions tailored to educational institutions.
Are you Microsoft certified?
Yes, we are a Microsoft Partner organisation with certified engineers specialising in education sector implementations.
How do you handle emergency IT issues?
We offer guaranteed 1-hour response during Ofsted inspections and prioritise urgent issues through our helpdesk system.
Do you work with academy trusts?
Yes, we support multi-academy trusts with unified IT systems across multiple schools, including centralised phone directories and shared resources.
What cybersecurity measures do you provide?
We offer staff training, phishing simulations, system audits, and secure email solutions to protect school data.
