Business Details
23 Years
experience
Emergency
services
Your Trusted IT Services Partner in London
Metropolitan Networks was founded in 2003 by Ashok Thomas, a seasoned professional with two decades of experience in the tech industry. Since inception, we have established ourselves as a trusted provider of IT support, security, and managed services across three continents. Our London headquarters, alongside offices in Trinidad and Saudi Arabia, enable us to deliver round-the-clock support to clients ranging from SMEs to large enterprises. We specialise in network design, cloud solutions, and cybersecurity, with a proven track record of implementing critical infrastructure upgrades for organisations like Channel 4 and the University of Cambridge.Our approach combines cutting-edge technology partnerships with Fortinet, HyperGrid, and Odoo with a commitment to client-centric service delivery. With 20 years of industry experience and a 98% ticket resolution rate within SLAs, we focus on proactive network management to prevent 89% of potential issues before they impact operations. Our Tier 3 data centre in the UK provides secure hosting solutions, while our global presence ensures businesses receive tailored IT strategies that align with their specific sector requirements.
Services
IT Security Services
Managed IT Services
Network Infrastructure
Cloud Solutions
Data Storage
Cybersecurity Audits
Disaster Recovery
Server Management
Professional Consultation
Technical Support
Details
- Year established: 2003
Highlights and features
- We have 20 years industry experience in IT services
- Our global service covers UK, Caribbean, Middle East and Nigeria
- We guarantee 90% response to calls within 10 minutes
- We offer free preliminary network audits
- Our Tier 3 data centre ensures secure hosting solutions
What people say
Fantastic support
Excellent service
No downtime
Technical expertise
Proactive approach
Services
IT Security Services
Our IT security services provide comprehensive protection against evolving cyber threats through advanced firewall solutions and proactive monitoring. We implement Fortinet's next-generation firewalls to deliver multilayered security with granular network visibility. Our team conducts regular vulnerability assessments and implements intrusion prevention systems to safeguard critical business data across diverse sectors including education and healthcare.
Managed IT Services
We offer 24/7 managed IT services covering network operations, server maintenance, and cloud infrastructure management. Our proactive monitoring systems ensure 98% of issues are resolved within service level agreements. With global support centres in London, Trinidad, and Riyadh, we provide tailored solutions for businesses of all sizes, maintaining 90% first-response rates within 10 minutes for critical incidents.
Network Infrastructure
Our network infrastructure services encompass complete network lifecycle management from design to implementation. We specialise in data cabling, wireless solutions, and traffic management systems. The implementation for Peter Symonds College demonstrates our capability to deliver scalable network solutions that support over 6,000 users across multiple campus locations with guaranteed uptime.
Cloud Solutions
We provide secure cloud solutions through our Tier 3 data centre in the UK, offering hosting, storage, and virtualisation services. Our HyperGrid platform delivers hyper-converged infrastructure with pay-as-you-go pricing, enabling businesses to scale resources efficiently while maintaining on-premises control. This hybrid approach ensures both flexibility and data sovereignty for our clients.
Data Storage
Our data storage services include direct-attached, network-attached, and storage area network solutions. We implement scalable storage architectures that integrate with existing infrastructure while ensuring data redundancy and disaster recovery capabilities. Our solutions for educational institutions demonstrate our ability to manage complex storage requirements with high availability and performance standards.
People
Ashok Thomas
Founder
With 20 years' experience in the tech industry, Ashok Thomas established Metropolitan Networks in 2003 to provide quality IT solutions. His leadership has expanded the company to three continents, maintaining a focus on customer-centric network support and security services that meet evolving business needs.
Mike Walker
Cybersecurity Expert
Mike Walker leads our cybersecurity initiatives with extensive experience in network protection strategies. He participates in industry panels and events, sharing expertise on best practices for modern businesses. His technical leadership ensures our clients receive cutting-edge security solutions tailored to their specific requirements.
Laura Brasington
IT Consultant
Laura Brasington provides strategic IT consultancy with a focus on network optimisation and security implementation. She regularly presents at industry events and works closely with clients to develop customised technology roadmaps that align with business objectives while maintaining compliance with sector-specific regulations.
Questions
What IT services do you offer?
We provide comprehensive IT services including cybersecurity, managed support, network infrastructure, cloud solutions, and data storage tailored to business needs across various sectors.
Which industries do you specialise in?
We work with education, healthcare, government, retail, and corporate sectors, offering customised solutions that address specific regulatory and operational requirements for each industry.
Do you offer emergency IT support?
Yes, we provide 24/7 emergency IT support with a 90% response rate within 10 minutes for critical incidents across our global service areas.
What locations do you serve?
We operate from London (UK), Trinidad (Caribbean), and Riyadh (Middle East), supporting clients in these regions and Nigeria with remote and on-site services.
Can you help with network security?
Yes, we implement Fortinet's next-generation firewalls and conduct regular security audits to protect against cyber threats while maintaining network performance and compliance.
Do you provide free network assessments?
Yes, we offer a free preliminary network audit to identify vulnerabilities and recommend improvements for optimised network performance and security.
