Business Details
22 Years
experience
Emergency
services
Your Trusted IT Support Partner in Sheffield
I T Resolve is a Sheffield-based IT support company with over two decades of experience delivering tailored technical solutions to businesses across the UK. Founded in 2004 by Andrew Seaton, our team combines technical excellence with a client-centric approach, prioritising proactive support, cybersecurity expertise, and bespoke service packages. We hold multiple customer service awards and accreditations including ISO 9001 and ISO 27001, reflecting our commitment to quality and information security.Our services span managed IT support, cloud solutions, infrastructure management, business continuity planning, and compliance consultancy, with a focus on simplifying technology for organisations ranging from SMEs to multi-million-pound enterprises. We guarantee rapid response times, transparent communication, and solutions designed specifically for each client's operational needs, supported by 24/7 emergency assistance.
Services
Managed IT Support
Cloud Solutions
Cyber Security
Business Continuity
IT Compliance
Bespoke IT Solutions
Disaster Recovery
Details
- Year established: 2004
Highlights and features
- We offer 20 years of proven IT expertise with ISO-certified quality standards
- Our team provides guaranteed fix times with rapid response commitments
- We are certified cybersecurity specialists with proactive threat protection
- Our solutions combine technical excellence with personalized service delivery
- We maintain 24/7 emergency support for critical business continuity needs
Associations and certifications
- ISO 9001
- ISO 27001
What people say
Efficient
Excellent
Knowledgeable
Five-star support
Seamless execution
Services
Managed IT Support
Our managed IT services provide continuous system monitoring and proactive maintenance to prevent disruptions. With flexible support levels from infrastructure management to individual user assistance, we ensure your technology aligns with business objectives while maintaining 99.9% system uptime. Our engineers deliver rapid issue resolution with guaranteed fix times, backed by 24/7 emergency support for critical operations.
Cloud Solutions
We offer comprehensive cloud migration and management services including secure cloud backups, virtual servers, and Microsoft 365 integration. Our experts design scalable solutions tailored to business requirements, ensuring data accessibility and security across hybrid working environments. We provide ongoing optimisation to maintain cost-effective, future-proof cloud infrastructure for growing organisations.
Cyber Security
Our cybersecurity services include endpoint detection, firewall protection, and dark web monitoring to safeguard business data. We implement advanced threat prevention systems and staff training programs while maintaining ISO 27001-certified security protocols. Regular vulnerability assessments ensure compliance with industry standards and protection against emerging cyber threats.
Business Continuity
We develop comprehensive continuity plans incorporating disaster recovery systems and remote working solutions. Our consultants implement tested protocols for AI-era challenges, ensuring operational resilience during unexpected events. Services include emergency response planning, data recovery solutions, and infrastructure redundancy strategies to maintain business operations.
IT Compliance
Our compliance experts guide businesses through certification processes including Cyber Essentials and PCI DSS requirements. We implement audit-ready systems for data protection compliance, helping organisations demonstrate security credentials to clients while meeting legal obligations. Regular reviews ensure ongoing adherence to evolving regulatory standards.
People
Andrew Seaton
Founder & Director
Andrew established I T Resolve in 2004 with a vision to transform IT support through technical excellence and exceptional service. Under his leadership, the company has grown to serve over 100 businesses while maintaining its founding principles of client-focused solutions and innovation.
Questions
What IT services do you offer for small businesses?
We provide comprehensive IT support including managed services, cloud solutions, cybersecurity, and compliance consultancy tailored to SME requirements with flexible PAYG and contract options.
Do you provide emergency IT support?
Yes, we offer 24/7 emergency support with rapid response times for critical business continuity issues across our client base.
Are your services available outside Sheffield?
While based in Sheffield, we support businesses nationwide with remote assistance and on-site visits available across the UK.
How do you ensure data security?
We implement ISO 27001-certified security protocols including endpoint detection, firewalls, dark web monitoring, and staff training to protect business data comprehensively.
What accreditations do you hold?
We maintain ISO 9001 for quality management and ISO 27001 for information security standards, alongside multiple customer service awards.
Can you help with cloud migration?
Yes, we specialise in secure cloud transitions with services covering Microsoft Azure integration, data migration, and ongoing cloud infrastructure optimisation.
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