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Business Details
9 Years
experience
Expert IT Services & Computer Repairs in Wirral
Rom and Ram, based in Wirral, Merseyside, has established itself as a trusted provider of high-quality technology services since 2017. Specialising in PC, MacBook, iMac, and laptop repairs, the business extends its expertise to retro console and computer restoration, web design, app development, and data recovery. With a focus on affordability and reliability, the team serves both home users and small businesses across Wirral and surrounding areas. Their commitment to rapid turnaround times, transparent pricing, and customer-centric communication has earned them a reputation for excellence. The business prioritises secure remote repair options and flexible drop-off services, ensuring accessibility during the current climate.

Positive testimonials highlight their ability to resolve complex hardware and software issues efficiently, often within 48 hours. By combining technical proficiency with a personalised approach, Rom and Ram addresses diverse technological challenges while maintaining a strong emphasis on client education and satisfaction. Their services are underpinned by a diagnostic fee structure that ensures no charge if repairs are declined, reinforcing trust and accountability.
Services
PC Repairs Retro Console Repairs Web Design App Development Data Recovery Remote Support Computer Upgrades Secure Data Destruction
Details
  • Year established: 2017
Highlights and features
  • We offer rapid repairs with a 48-hour turnaround for most issues
  • Our team provides transparent pricing with no hidden fees
  • We specialise in data recovery from diverse storage devices
  • Our engineers deliver secure remote repair sessions with real-time guidance
  • We combine retro technology expertise with modern repair techniques
What people say
Very quick service Excellent communication Reasonable prices Efficient repairs Highly recommended
Services
PC Repairs
Rom and Ram provides comprehensive PC repair services addressing hardware failures, software issues, and performance optimisation. Our engineers handle Windows crashes, component replacements, and system upgrades with a typical 48-hour turnaround. We offer both on-site diagnostics and secure remote support options for convenience.
Retro Console Repairs
Specialist restoration of retro gaming systems including SNES, Megadrive, NES, and Gameboy. Our technicians address display problems, controller malfunctions, and internal component failures while preserving original hardware integrity. This service caters to collectors and enthusiasts seeking functional preservation of classic gaming equipment.
Web Design
Custom web design services ranging from personal websites to e-commerce platforms. We focus on creating visually appealing, user-friendly interfaces with responsive design for cross-device compatibility. The process includes client consultation, iterative design phases, and post-launch support to ensure digital presence meets business objectives.
Data Recovery
Professional data recovery from various storage media including hard drives, SSDs, USB devices, and memory cards. Using advanced tools, we retrieve lost files, photos, and critical information from damaged or corrupted devices while maintaining data security protocols. A secure destruction service is also available for decommissioned hardware.
Remote Support
Secure remote repair sessions using encrypted connections for real-time problem resolution. This service addresses software issues, system optimisation, and configuration challenges without physical device transportation. Sessions include interactive guidance through chat communication, with refund options if remote resolution proves unachievable.
Questions
What areas do you serve for computer repairs?
We serve Greasby, Meols, Hoylake, Tranmere, Rock Ferry, New Ferry, Birkenhead, and surrounding Wirral areas with both drop-off and remote services.
How long does the average repair take?
Most repairs complete within 48 hours, with remote sessions available for immediate software issue resolution and diagnostics.
Do you offer data recovery services?
Yes, we recover data from various storage devices including hard drives, SSDs, USBs, and memory cards using professional tools.
Can you repair retro gaming consoles?
We specialise in repairing SNES, Megadrive, NES, Gameboy, and other retro consoles with display, controller, or internal component issues.
What payment methods do you accept?
We accept Debit Cards, Credit Cards, and PayPal payments for all our services and repairs.
Do you provide web design services?
Yes, we create custom websites from personal blogs to e-commerce platforms with responsive designs tailored to client requirements.