Business Details
19 Years
experience
Emergency
services
Your Trusted IT Partner in Banbury
MirrorSphere has been delivering expert IT support and services since 2007, combining technical expertise with a human-centric approach. Our team of certified professionals specialises in managed IT services, cloud technologies, and data migrations tailored to businesses of all sizes. As a Microsoft Partner and Cyber Essentials Plus certified provider, we prioritise security, reliability, and proactive solutions to minimise downtime.With over 15 years' experience serving Oxfordshire and surrounding regions, we focus on building long-term partnerships through transparent communication and customised IT strategies. Our commitment to continuous improvement ensures clients receive cutting-edge solutions aligned with their growth objectives while maintaining seamless operations.
Services
Managed IT Services
IT Support
Data Migrations
Cloud Technologies
Professional Services
Cybersecurity
Network Management
Server & Desktop Management
IT Audit
VoIP and Telephony
Details
- Year established: 2007
Highlights and features
- Established in 2007 with proven IT expertise
- Microsoft Partner status for advanced technical resources
- Cyber Essentials Plus certified for cybersecurity excellence
- 24/7 support with rapid response times
- Tailored solutions for startups to enterprise businesses
Associations and certifications
- Microsoft Partner
- Cyber Essentials Plus
What people say
Exceptional responsiveness
Patient technicians
Proactive maintenance
Seamless migrations
Reliable 24/7 support
Services
Managed IT Services
Our managed IT services provide continuous monitoring and proactive maintenance for business-critical systems. We handle network management, cybersecurity, and infrastructure optimisation to ensure 99.9% uptime. With 24/7 support and regular system updates, we protect against threats while minimising disruptions. Clients benefit from predictable costs and dedicated technical expertise without maintaining in-house teams.
Cloud Technologies
We implement secure cloud migrations and management for Microsoft 365, Google Workspace, and hybrid environments. Our solutions enable seamless collaboration, scalable storage, and remote access across devices. By optimising cloud infrastructure, we reduce operational costs while maintaining compliance with industry standards. Ongoing support includes performance tuning and disaster recovery planning for business continuity.
Data Migrations
Specialising in complex data migrations, we handle email, archive, and system transitions with zero downtime. Our methodology ensures data integrity during cloud migrations, mergers, and hardware upgrades. We provide pre-migration audits, risk assessments, and post-migration validation to guarantee seamless transitions. Clients maintain full access to critical information throughout the process.
IT Support
Our tiered IT support covers hardware/software issues, network troubleshooting, and user training. With remote assistance and on-site visits available, we resolve problems within agreed SLAs. The service includes regular system health checks and proactive maintenance to prevent recurring issues. Businesses gain access to expert technicians through multiple contact channels.
Professional Services
We deliver custom IT projects including office relocations, cybersecurity audits, and VoIP implementations. Each project begins with a comprehensive assessment to align technical solutions with business objectives. Our certified engineers manage timelines, budgets, and stakeholder communication to ensure successful delivery. Post-implementation support guarantees long-term effectiveness of deployed solutions.
People
Chris Farmer
Technical Director
With over 10 years at MirrorSphere, Chris specialises in cloud architecture and technical solutions design. He holds multiple Microsoft certifications and leads complex infrastructure projects while mentoring junior staff.
Spencer Dauphin
CEO
As founder and CEO, Spencer combines technical expertise with client relationship management. He oversees strategic direction and ensures service delivery meets evolving business needs across Oxfordshire and beyond.
Chay Douglas
Operations Director
Chay has driven operational efficiency at MirrorSphere for a decade. He manages service delivery processes and client satisfaction metrics while maintaining technical certifications in network management.
Questions
Do you support Apple Mac environments?
Yes, we fully support macOS alongside Windows systems including device management, security updates, and integration with existing infrastructure.
Are you available for emergency IT issues?
Our 24/7 support team responds promptly to critical IT emergencies with remote resolution or on-site assistance as required.
Can you help with Cyber Essentials certification?
As Cyber Essentials Plus certified experts, we guide businesses through the certification process including audits and security implementation.
Do you work outside Oxfordshire?
While based in Banbury, we support clients across the South East including Warwickshire and other home counties.
How do you handle data migrations?
We plan migrations meticulously with pre-project audits, risk assessments, and post-migration validation to ensure zero business disruption.
