Business Details
37 Years
experience
Emergency
services
Trusted IT Support Services in West Sussex
Established in 1989 by Martin Baxendale, our business has built a reputation for delivering professional and reliable IT support to local enterprises across West Sussex and beyond. Our focus remains steadfast on understanding the unique needs of small and medium-sized businesses, ensuring their IT systems operate seamlessly to support daily operations. With over three decades of experience, we have cultivated long-term relationships with clients, some of whom have trusted us since our inception. As a family-run enterprise, we prioritise transparency, fairness, and responsiveness, treating each client as an extension of our team. Our expertise spans hardware and software solutions, network configuration, data recovery, and customised IT consultancy, tailored to industries ranging from hospitality to legal services.We pride ourselves on prompt on-site assistance, honest assessments, and transparent pricing, ensuring businesses minimise downtime and maximise efficiency. Our commitment to continuous learning and adaptation to technological advancements allows us to provide forward-thinking solutions. Located in Wisborough Green, we serve West Sussex, Surrey, and Greater London, maintaining a hands-on approach that distinguishes us from larger, impersonal providers. By combining technical proficiency with a personal touch, we aim to be the IT partner businesses can rely on for both immediate fixes and strategic support.
Services
Computer Repair
Network Setup
Virus Removal
Data Recovery
IT Consultancy
Details
- Year established: 1989
Highlights and features
- We offer over 30 years of experience in IT support for local businesses.
- Our team provides prompt on-site assistance and transparent pricing.
- We specialise in tailored solutions for small and medium-sized enterprises.
- Our approach prioritises long-term client relationships over one-time fixes.
- We combine technical expertise with a family-run business ethos.
What people say
Prompt on-site assistance
Expert technical knowledge
Transparent pricing
Reliable long-term support
Personalised solutions
Services
Computer Repair
We diagnose and resolve hardware malfunctions, ensuring minimal downtime for businesses. Our technicians handle repairs or replacements for desktops, laptops, and peripherals. With over 30 years of experience, we guarantee efficient solutions tailored to your operational needs.
Network Setup
Our team installs and configures secure, scalable networks to support business connectivity. Services include Wi-Fi extension, server integration, and infrastructure optimisation. We ensure seamless communication and data sharing across your organisation, adapting to evolving technological demands.
Virus Removal
We eliminate viruses, ransomware, and other malware threats while safeguarding data integrity. Our process includes system scanning, threat eradication, and security reinforcement. Post-removal, we implement protective measures to prevent future infections and maintain system performance.
Data Recovery
We retrieve lost or corrupted data from failed storage devices using advanced techniques. Our services cover hard drives, SSDs, and servers, with a focus on rapid recovery to minimise business disruption. Backups are also verified for reliability.
IT Consultancy
We provide strategic IT guidance, including system upgrades, cybersecurity planning, and infrastructure audits. Our consultancy helps businesses align technology with growth objectives, ensuring cost-effective, future-proof solutions tailored to specific industry needs.
People
Martin Baxendale
Founder
Martin established Bax Computer Services in 1989, bringing over three decades of IT expertise. He specialises in network infrastructure and bespoke software solutions, prioritising client trust and technical excellence. His hands-on approach ensures personalised service for all clients.
Questions
What IT services do you offer for small businesses?
We provide computer repairs, network setup, virus removal, data recovery, and custom IT consultancy tailored to small business needs.
Which areas do you cover?
We serve West Sussex, Surrey, Greater London, and surrounding areas including Wisborough Green, Billingshurst, and Horsham.
Do you offer emergency IT support?
Yes, we prioritise urgent issues with prompt on-site assistance to minimise business downtime.
How do your pricing structures work?
We charge transparently with no hidden fees, offering competitive rates based on service complexity and time required.
What differentiates you from larger IT firms?
As a family-run business, we combine technical expertise with personalised service, treating clients as long-term partners rather than transactional accounts.
