Minimising downtime, maximising business efficiency
Computer Angels was born out of the personal struggle of founder Peter Strong, an experienced IT specialist who realized the lack of accessible and reliable computer support for home and small business users. Founded in 2004, we quickly became known for our personalized approach and commitment to making technology accessible to everyone, regardless of technical expertise.
Our Mission
Our mission is to empower you to seamlessly harness the potential of your computer, without the stress and complications often associated with technology. We believe in:
- Accessibility: No technical jargon or convoluted explanations. We explain things clearly and concisely in plain language.
- Promptness: You're dealing with urgent issues, not leisurely projects. We respond quickly and efficiently to your needs.
- Transparency: We provide clear, upfront pricing and a detailed breakdown of our services.
- Integrity: We stand by our work. Our work is backed by our no fix - no fee guarantee.
What We Do
We offer a comprehensive range of services to cater to all your computer-related needs, including:
- Home & Small Business Support: Remote and on-site assistance for everyday issues, hardware & software troubleshooting, data recovery, security & protection, and more.
- Virus & Security: Comprehensive virus removal, system optimization, and proactive security solutions to keep you safe from online threats.
- Hardware & Software Installation: Installation and upgrade of hardware, software, and peripherals.
- Networking & Cloud Solutions: Broadband & wireless network configuration, cloud storage solutions, and IT infrastructure consulting.
- Data & Recovery: Data retrieval from crashed drives, data migration & backup solutions.
- Training & Support: Personalized training sessions on various software applications, troubleshooting & maintenance tips.
Why Choose Computer Angels?
Our team of skilled technicians are passionate about technology and driven by a genuine desire to help people. We are committed to:
- Providing friendly and personalized customer service.
- Delivering effective and reliable solutions.
- Exceeding expectations with clear communication and transparency.
Contact us today and experience the Computer Angels difference!
Exceptional Service and Expertise
Many customers have praised Computer Angels for their exceptional service, expertise, and honesty. Several reviewers have mentioned the helpfulness of specific staff members, such as Ali and Nathan, who have gone above and beyond to resolve their computer issues. Some customers have also appreciated the honest advice and guidance provided by the staff, even when it meant not selling them a repair service.
Positive Experiences
Most reviewers have reported positive experiences with Computer Angels, including fast and efficient repair services, reasonable prices, and excellent customer service. Some customers have also mentioned the convenience of being able to pick up their repaired computers quickly, often the next day.
Negative Experience
However, one customer had a negative experience with a staff member who was aggressive and used foul language. This customer was shocked and disappointed by the behavior and did not receive an apology when they brought it to the staff member's attention.
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