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At Kazzoo Ltd, we pride ourselves on providing flexible IT support to small and medium-sized businesses throughout Leicestershire and the East Midlands. Founded in 2003, our company has built a reputation for delivering exceptional IT solutions that cater to the unique needs of our clients.
Our Mission
Our mission is to provide a world-class outsourced IT department that adds value to our clients' businesses. We take the time to fully understand our clients' operations, security concerns, and future plans to create tailored solutions that meet their specific needs. We believe in building long-term partnerships and strive to provide a second-to-none service.
Our Team
At the helm of Kazzoo Ltd is Chris Cain, a seasoned IT professional with over twenty years of hands-on experience in the industry. With a background in IT support and management, Chris has built a team of experienced professionals who share his commitment to exceptional customer service and technical expertise. Our team is dedicated to providing responsive and reliable IT support that minimizes downtime and maximizes productivity.
Our Values
At Kazzoo Ltd, we believe in the importance of trust, honesty, and transparency in all our interactions with clients. We are committed to adhering to the latest GDPR compliance standards and ensure that all our support clients' data is handled with the utmost care. We are also proud to support local charities, including Hope Against Cancer, and engage in community events to give back to our community.
Our Services
Our comprehensive range of IT services includes:
- Network Support: We design, install, and maintain secure and reliable networks that meet the unique needs of our clients.
- Security: We provide expert security solutions that protect our clients' sensitive data from cyber threats and unauthorized access.
- Remote Support: Our remote support team is available 24/7 to troubleshoot and resolve IT issues quickly and efficiently.
- Hardware & Software Solutions: We offer a range of hardware and software solutions that cater to the specific needs of our clients.
- Website Design: We design and develop custom websites that are designed to meet the unique needs of our clients.
Why Choose Kazzoo?
We believe that our unique approach to IT support sets us apart from the competition. By taking the time to fully understand our clients' needs and goals, we can create tailored solutions that add real value to their businesses. Our experienced team is dedicated to providing exceptional customer service and technical expertise, and we are committed to building long-term partnerships with our clients.
Get in Touch
If you're looking for a reliable and responsive IT support partner, we'd love to hear from you. Contact us today to learn more about how we can help your business thrive.
Exceptional Customer Service
The reviewers have consistently praised Chris and the Kazzoo team for their exceptional customer service, professionalism, and expertise. The team is described as "brilliant, " "always helpful, " and "incredibly knowledgeable." They provide prompt responses to issues, are proactive in resolving problems, and have a "great attitude to customer service."
Reviews
The reviews highlight the team's ability to deliver high-quality IT services, with one reviewer stating that they have seen the team grow into a well-rounded IT service provider. Another reviewer praises the team's ability to deliver on time every time, stating that they trust them implicitly.
Expertise and Knowledge
The reviewers have repeatedly praised Chris's expertise and knowledge, with one reviewer describing him as "super knowledgeable" and "very thorough." Another reviewer mentions that Chris is always at the end of the phone when they need his help, and is able to resolve issues remotely or visit their office if necessary.
Availability and Responsiveness
The reviewers have emphasized the importance of prompt responses to issues, with one reviewer stating that they typically receive a call back within 5 minutes if Chris cannot answer immediately. Another reviewer mentions that Chris is always available to help, whether remotely or in person.
Recommendation
All reviewers have highly recommended Kazzoo IT Solutions, with many stating that they have no hesitation in doing so. Reviewers have praised the team's professionalism, expertise, and customer service, and have noted that they provide excellent value for money.
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