Business Details
Emergency
services
Your Trusted Computer Repair Partner in Gillingham
Westbrook Computers is a dedicated IT solutions provider serving Gillingham, Dorset, and surrounding areas. With a team of skilled engineers, we specialise in resolving computer and server issues for both home and business clients, prioritising minimal downtime and cost-effective repairs. Our services include onsite and remote support, hardware upgrades, and a comprehensive range of IT equipment available for next-day delivery. We cater to devices of all ages, offering tailored advice on optimising performance and extending equipment lifespan. Operating across Dorset, Wiltshire, and Somerset, our remote support capabilities extend globally from our Gillingham base.We maintain a stock of common replacement components for rapid repairs and provide data transfer services for new device purchases. Our commitment to quality is reflected in our 24-hour callout service, ensuring urgent IT needs are addressed promptly. With over a decade of combined experience in IT support, we combine technical expertise with customer-focused service. Our workshop repairs aim for 48-hour turnaround times, while onsite visits incur a 19.99 call-out charge for last-minute cancellations. Through continuous investment in technical knowledge and inventory, we deliver reliable IT solutions tailored to individual client requirements.
Services
Computer Repairs
Remote Support
Mobile Phone Repairs
IT Equipment Sales
Onsite Support
Workshop Repairs
Data Transfer
Next-Day Delivery
Emergency Services
Network Cabling
Highlights and features
- Skilled engineers with 10+ years combined IT support experience
- Next-day delivery on 2,671+ IT components and equipment
- 24-hour callout service for urgent computer emergencies
- Remote support available globally from our Gillingham base
- Workshop repairs completed within 48 hours where possible
Services
Computer Repairs
We diagnose and fix hardware and software issues for desktops, laptops, and servers. Our engineers carry common replacement parts for same-day repairs, with complex cases completed within 48 hours. Services cover virus removal, component upgrades, and data recovery for both home and business users.
Remote Support
Our technicians connect securely to Windows and Mac devices for software troubleshooting. Available 24/7 via emergency line, this service resolves operating system issues, software configuration, and network connectivity problems without onsite visits. Sessions billed at 24 per hour.
Mobile Phone Repairs
Screen replacements and component repairs for smartphones. We stock popular screen models for immediate service, with specialist parts ordered within 24-48 hours. Our Gillingham workshop completes most repairs while-you-wait or within one business day.
IT Equipment Sales
We offer next-day delivery on 2,671+ computer components and peripherals. Our online store features graphics cards, memory modules, storage solutions, and complete systems. Purchases include free data transfer from old devices to new equipment bought through our store.
Onsite Support
Engineers visit locations across Dorset, Wiltshire, and Somerset for computer and network issues. Services include server maintenance, CCTV installation, and network cabling. Charged at 48 hourly rate with a minimum one-hour charge, plus 19.99 call-out fee for cancellations.
Questions
What computer repair services do you offer?
We repair desktops, laptops, and servers for hardware failures, software issues, and virus infections. Services include component replacements, data recovery, and system optimisation for both home and business clients.
Do you provide emergency IT support?
Yes, our 24-hour callout service handles urgent computer emergencies outside office hours. Engineers respond to critical issues with a £15 hourly premium charge on top of standard rates.
Can you help with remote computer support?
We offer remote assistance for Windows and Mac software problems. Technicians securely connect to devices for troubleshooting at £24 per hour, without requiring onsite visits for most software issues.
What areas do you cover?
We serve Dorset, Wiltshire, and Somerset with onsite visits. Our remote support services extend nationwide and internationally from our Gillingham-based office location.
Do you sell computer components?
Yes, our online store lists 2,671+ IT products with next-day delivery available. We stock graphics cards, memory modules, storage devices, and complete systems, with free data transfer for new purchases.
What are your repair turnaround times?
Workshop repairs aim for 48-hour completion where parts are available. Mobile phone screen replacements typically completed same-day. Emergency callouts prioritise same-day diagnosis for critical issues.
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